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You never get a second chance to make a first impression, whether it is in person, over the phone or via email. This course provides you the tools for handling those first impression opportunities.

This course is designed to provide you with awareness of basic first aid principles and the importance of first aid training courses. This information is only a guide. It is not a substitute for training or professional medical assistance.

This course is based on the Short Course in Medical Terminology written by Dr. William J. Dyche, Professor of Anatomy, Des Moines University - Osteopathic Medical Center. Because these modules build on one another, it is highly recommended that you complete this series in order: Part 1, then Part 2, then Part 3.

This online course will help you understand the basics of communication.

In this course, learners will need to look not only at the systemic issues of racism in the health care industry, but also their own biases, prejudices, and influence on patients’ care. Becoming knowledgeable and more comfortable with often uncomfortable truths, acknowledging differences, and understanding the issues that both health care workers and patients face are steps in breaking down historical barriers and broadening one’s perspectives.

Although ultimately discussion will focus on pressure ulcers, this first part provides foundational knowledge regarding the skin, normal physiology of healing and factors affecting healing and repair. You should complete this series of courses in order: Part 1, followed by Part 2, followed by Part 3.

This is the first in a two-part series of modules which make up a course on obstructive sleep apnea (OSA), a serious breathing disorder characterized by periodic cessation or markedly diminished breathing during sleep. Part 1 explains how OSA is identified and diagnosed.

This course defines identity theft and what you can do to minimize your risk of becoming a victim of the crime.

This course is the first part of a two-part forklift training series designed to prepare employees for hands-on forklift training and evaluation. This course covers forklift fundamentals, basic safety principles, forklift components, center of gravity concepts, and common operating hazards. Employees should complete this course before progressing to Part 2. 

Successful completion of this course does not authorize an employee to operate a forklift. Operators must also complete practical training and a hands-on evaluation before operating a powered industrial truck independently.

This first part summarizes what health experts know about the causes and symptoms of allergic reactions to airborne allergens, and how health care providers diagnose these reactions. You should complete this course before taking RESP015b - Airborne Allergens - Part 2.

This first part of the series focuses on recruiting the best people for your company.

This first course will explain what an ostomy is, types of ostomies, and detail the ostomy that most people think about when they hear the word ostomy: colostomy.

This course defines PPE, explains both your and your employer’s responsibilities in providing and using PPE, and explains why eye and face protection is important. You should complete this course before completing Parts 2 and 3.

This course is the first of a 3-part series that illustrates simple, inexpensive principles that will help you create a safe and comfortable computer workstation.

Small businesses nationwide are increasingly falling victim to fraud and forgery from outside as well as inside the business. This course focuses on negotiable instruments.

In this first part of the series, we'll address the areas of responsibility for enforcing safety rules within your company; how to identify, analyze and control hazards within your facility; the types of inspections you should be conducting in your workplace; and the type of safety training your company should be offering to your employees.

This course covers basic home care equipment as a guide to the new HME employee.

This first part provides an overview of OSA, and reviews results of studies linking OSA to heart disease and diabetes.

In this course, you will learn about basic concepts of cultural diversity including values and worldview. You will also learn how cultural verbal and non-verbal communication differences affect your ability to care for patients.

Using ladders can be hazardous. This course describes the various types of ladders and explains how ladders can be used safely at work and at home. The material for this course is provided courtesy of the American Ladder Institute. Learning objectives: 1. Identify the types of ladders available on the market today; 2. Explain how to use each type of ladder safely; 3. Describe how to properly care for each type of ladder. To successfully complete this course, you must attain a minimum score of 80 percent on the final exam and complete the course training survey. Continuing Education: VGM Education is authorized by IACET to offer 0.1 CEUs for this program.

This course covers the use, limitations, and regulatory requirements related to portable fire extinguishers and fixed fire extinguishing systems in the workplace from an employer’s perspective.

This course is designed to be taken in conjunction with:

• SAFE017 – Developing an Emergency Action Plan
• SAFE018 – Developing a Fire Prevention Plan

 Together, these courses provide a comprehensive emergency preparedness development program. You should complete SAFE017 and SAFE018 before taking this course.

This course explains the importance of protecting your hearing, hands and feet. You should complete this course after completing Parts 1 and 2.

This course explains the importance of respiratory and head protection. You should complete this course after completing Part 1 and before completing Part 3.

This course explains how to bill Medicare for power wheelchairs and scooters (POVs), collectively referred to as power mobility devices (PMDs), and what documentation is required.

This course will review the basic strategies in the management of pressure ulcers. You should complete Parts 1 and 2 of this series before starting this course.