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LEAD004 – Employee Engagement$49.00Maintaining a positive, dependable workforce requires dedication from both leaders and team members. Active engagement is key. This course gives leaders the chance to look at who among their team best represents the company and how to increase that commitment across the office, as well as what opportunities and tactics can encourage employees to buy in to a business’s future.
There are no CEUs for this course.
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LEAD007 – Emotional Intelligence 101$49.00Emotional intelligence is a skill that will allow you to be your best in any collaborative environment. Whether it’s in a workplace, a community group, or family, when we are observant of our feelings and the feelings of others, we can choose to react in ways that are beneficial to everyone involved, resulting in higher productivity, understanding, and mutual trust. This course in an introduction to emotional intelligence.
There are no CEUs for this course.
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LEAD003 – Crucial Conversations$49.00Navigating through crucial conversations can be difficult and nerve-racking for both new and experienced leaders. When you lead a team of people, you’ll undoubtedly run into situations you need to address, and it is your responsibility as a leader to have crucial conversations with your staff to ensure both the individual and the team are moving in the right direction. This course will help you learn the secrets of turning difficult conversations into successful interactions.
There are no CEUs for this course.
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LEAD008 – Mixing and Matching Working Styles$49.00A common phrase in the workplace is that employees leave their manager, rather than the company. Therefore, a critical area of focus should be placed on how managers and their direct reports interact. If the manager can create an environment of good communication leading to trust, it stands to reason that employees will be more satisfied and stay with their employer longer. Learning basic elements of adapting and connecting with others will provide a solid foundation for interpersonal skills and improve all aspects of the manager/leader/employee dynamic.
There are no CEUs for this course.
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BUS018 - Business Ethics$42.00This course covers the topic of business ethics. Ethics is a challenging topic in the workplace because not every problem has a single correct solution. This course is intended to give you guidelines and get you thinking about ethical decisions in business.
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BUS003 - Employment Law$15.95This course will provide an overview of federal employment law and the principles on which it is based.
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HR012b Recruiting & Retaining Employees Part 2$15.95This course focuses on the resume screening process, filling an open position, and retaining your best employees.
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HR002 - Developing a New Employee Orientation Program$23.00This course will cover how to effectively develop, deliver and evaluate a successful new employee orientation program. This course also includes a variety of useful checklists, activities and evaluation forms.
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HR010 - Stress Management$36.00This course will instruct you on how to recognize stress and give you effective tips to cope with it and eliminate it.
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HIP002 - Working with HIPAA$23.00This course is intended to apply your knowledge of HIPAA basics to the workplace. You should complete part one of this series (“HIP001 – Understanding HIPAA”) before taking this course.
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HR005 - Keys to Managing Your Stress$36.00In this course, you will learn powerful ways to stop stress even before it arrives. You will also learn effective ways of handling the stress that does occur in your life, through healthy, productive outlets.
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HR019a – Cultural Competence in Healthcare - Part 1$42.00In this course, you will learn about basic concepts of cultural diversity including values and worldview. You will also learn how cultural verbal and non-verbal communication differences affect your ability to care for patients.
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HIP001 - Understanding HIPAA$23.00This course provides an overview of HIPAA, including the reasons for the law, how it is enforced, how the law has changed over time and how HIPAA relates to the health care industry. You should complete this course before completing part two of this series (“HIP002 - Working with HIPAA”).
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HR026 – Implicit Bias in Health Care$42.00This course informs health care workers on how implicit biases are formed, their causes, and the harm they can create. Methods for recognizing and reducing implicit biases are provided.
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INF002 - Standard Precautions and Infection Control$42.00This course provides health care providers with an overview of infection control measures including standard precautions, transmission-based (isolation) precautions, handwashing, personal protective equipment, sterilization, and disinfection.
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HR004 - Interviewing and Hiring$23.00This course will assist you in developing a framework to structure an interview in a lawful manner.
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SAFE001 - Disaster Preparedness for the HME Supplier$42.00This course provides the information you need to develop a Disaster Preparedness Plan for your HME business.
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SAFE006b - Safety in the Workplace - Part 2$42.00This is the second of a two-part series of courses that discusses a wide range of issues related to workplace safety. In this second part, we’ll address procedures to report and investigate accidents and other emergencies; basic safety rules and standards your company should consider adopting; how to handle hazard communication, bloodborne pathogens, safe electrical procedures, and process safety management.
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HR025 - The Importance of Effective Communication in Health Care$36.00Health care workers in home care will learn the elements of effective communication, as well as techniques to implement within their workplace that will enhance their connections with colleagues and patients. Challenges to communication are addressed in this course as well as ways to best communicate with teammates and patients, and staff in other facilities or hospitals. Topics include considerations for personal preferences and identifiers, such as in persons with disabilities; cultural norms; inter- and intra-facility communication; and effective communication methods.
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HR018 - Communication: What is It?$42.00This online course will help you understand the basics of communication.
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HR015 - Identifying and Reporting Elder Abuse$42.00This course provides tips on identifying elder abuse, and explains how you can report your suspicions.
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SAFE003 - Hazard Communication$42.00This online course outlines the OSHA guidelines and requirements for using Safety Data Sheets and the responsibilities for employee safety.
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HR006 - Diversity and Inclusion in the Workplace$42.00Description
Diversity and inclusion are two important components of improving equality and advancement in the workplace. One cannot fully prosper without the other. This course is designed to provide both health care workers and employers a deeper understanding on the topic, a review of applicable federal laws, and guidance on how to implement the concepts of diversity and inclusion in the workplace.
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HR001 - Americans with Disabilities Act$36.00This course provides a general overview of the Americans with Disabilities Act of 1990 (ADA), the world's first comprehensive civil rights law for people with disabilities. This course will review Title I which covers ADA and employment: what types of businesses must comply, which job applicants and employees are protected, and the process for the accommodation of people with disabilities at work.
This course will also consider why the ADA was written, the importance of its intent, illustrate common myths, and present employer benefits of following the ADA law. This course is intended to give guidance to people working in the health care industry and is not intended as a substitute for legal advice.
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