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BILL118 - Understanding the Medicare Supplier Standards$42.00This course provides explanation of the current standards that a durable medical equipment, prosthetics, orthotics and supplies (DMEPOS) supplier must meet to receive and maintain a Medicare Supplier Number and to submit claims to and receive payment from Medicare.
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BILL101 - Intake Process Prior to Delivery$42.00This course introduces the biller to the intake process. It offers suggestions to help make the process more efficient and effective to reduce delays and denials.
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HR004 - Interviewing and Hiring$23.00This course will assist you in developing a framework to structure an interview in a lawful manner.
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CUST002 - Retaining the Customers You Already Have$36.00This course defines customer service, who the customer is, how to deal with customers effectively and proper telephone techniques.
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SAFE015 - Preventing Workplace Violence$23.00To enhance the participant’s awareness of workplace violence, risks, risk factors, and prevention strategies.
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HR015 - Identifying and Reporting Elder Abuse$42.00This course provides tips on identifying elder abuse, and explains how you can report your suspicions.
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CUST001 - Customer Service Strategies$42.00In this course you will discover the needed techniques to provide excellent customer service and how to monitor your service.
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SAFE003 - Hazard Communication$42.00This online course outlines the OSHA guidelines and requirements for using Safety Data Sheets and the responsibilities for employee safety.
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HR008 - Sexual Harassment in the Workplace$42.00Health care facilities strive to provide a positive, discrimination-free environment for employees. Sexual harassment is a form of sex discrimination, which is a violation of Title VII of the Civil Rights Act of 1964. Sexual harassment affects an individual’s employment, interferes with work performance, and creates an intimidating, hostile, or offensive work environment. This course will provide an overview of the issue of sexual harassment in the workplace, how it can be prevented, and the U.S. Equal Employment Opportunity Commission’s (EEOC) process for receiving and resolving complaints.
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CUST003 - Helping Individuals with Disabilities$42.00Whether you are working with a customer in a home medical equipment store or you are a health care provider working with a patient, this course provides you with an understanding of how to best help individuals with disabilities.
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HR006 - Diversity and Inclusion in the Workplace$42.00Description
Diversity and inclusion are two important components of improving equality and advancement in the workplace. One cannot fully prosper without the other. This course is designed to provide both health care workers and employers a deeper understanding on the topic, a review of applicable federal laws, and guidance on how to implement the concepts of diversity and inclusion in the workplace.
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HR014 - Identifying and Reporting Child Abuse$42.00This course provides tips on identifying child abuse, and explains how you report your suspicions.
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HR001 - Americans with Disabilities Act$36.00This course provides a general overview of the Americans with Disabilities Act of 1990 (ADA), the world's first comprehensive civil rights law for people with disabilities. This course will review Title I which covers ADA and employment: what types of businesses must comply, which job applicants and employees are protected, and the process for the accommodation of people with disabilities at work.
This course will also consider why the ADA was written, the importance of its intent, illustrate common myths, and present employer benefits of following the ADA law. This course is intended to give guidance to people working in the health care industry and is not intended as a substitute for legal advice.
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NUR121 - Pharmacology Basics (2.5 HR)$30.95Healthcare professionals will gain knowledge regarding basic principles of pharmacology to include pharmacokinetic processes, several drug classes, and some of the commonly used drugs within those classes.
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BILL121 - Medicare Appeals Process$42.00This course explains the structural and procedural changes that have been made to the process that Medicare beneficiaries can use to appeal claim denial and the steps that need to be followed in the appeals process.
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BILL103 - Orders, CMNs, and DIFS$42.00This course introduces the various types of orders required by Medicare: Preliminary/Dispensing Order, Written Order Prior to Delivery (WOPD), Standard Written Order (SWO), Certificate of Medical Necessity (CMN), and DME MAC Information Form (DIF). You will learn when to use which type of order, how to correctly complete orders, and who is authorized to order durable medical equipment.
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BILL117 - External Breast Prosthesis: Documentation and Billing$42.00This course addresses the billing and coverage of external breast prosthesis for individuals who have had a mastectomy.
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SAFE001 - Disaster Preparedness for the HME Supplier$42.00This course provides the information you need to develop a Disaster Preparedness Plan for your HME business.
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PEC020 Introduction to Lymphedema Products$36.00This course introduces the new home medical equipment staff member to lymphedema products (pumps and compression garments). Because of the multitude of brands of lymphedema products, this course will cover the products in the broadest generic terms. For specific information related to a particular brand of lymphedema products, please consult the vendors.
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PEC015 - Introduction to Breast Pumps$36.00This course introduces the new home medical equipment staff member to breast pumps. Because of the number of breast pumps and accessories on the market, this course will cover breast pumps in the broadest generic terms. For specific information related to a particular brand of breast pump, please consult the manufacturers.
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DMGT034 - Overview of Cerebral Palsy$36.00This course provides an overview of cerebral palsy including its symptoms, causes, risk factors, complications, and how the condition is diagnosed and treated.
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DMGT031 - Overview of Lymphedema$36.00This course examines the symptoms, stages, causes, and treatments of lymphedema and medical procedures used to diagnose it.
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PEC016 - Introduction to Spirometry$36.00This course introduces you to spirometry. This measurement can help the clinician determine whether an individual has a disease in the lungs and help determine whether the disease is obstructive or restrictive. Because of the variety of spirometry systems and accessories on the market, this course will cover spirometry systems in the broadest generic terms. For specific information related to a particular brand of system, please consult the manufacturers. This course also includes a link to VGM Participating vendors of spirometry systems and accessories and of peak flow meters. You should complete the following courses before beginning this course: DMGT016 - Overview of Cystic Fibrosis, DMGT018 - Overview of Tuberculosis, RESP009 - Asthma Management: Interventions and Strategies, and RESP010 - Intervention and Strategies of the COPD Population.
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SAFE004 - Prevention of Vehicle Accidents$42.00This course will cover the rules, regulations, and procedures associated with driving a commercial vehicle. Knowing these rules, regulations, and procedures will help you develop good driving habits and ultimately prevent vehicle crashes.
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BILL113a - Hospital Beds: Documentation and Billing$42.00This course explains how to bill Medicare for all types of hospital beds and accessories and what documentation is required.
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