Search results for: 'INTRODUCTION INTO BEHAVIORAL HEALTH SERVICES'

The purpose of this course is to provide education to home medical equipment (HME) employees who work with individuals with behavioral health disorders. Following this course, you will be able to identify the prevalence of mental health issues in the United States, define and possess knowledge of mental illness and substance-related and addictive disorders, and recognize various approaches to an individual’s care. This course will address the psychosocial needs of individuals with behavioral health issues and conclude which elements contribute to achieving the highest standard of care for such individuals.

The purpose of this course is to provide education to health care employees who are involved in the care of persons with behavioral health disorders. Following this course, you will be able to identify the prevalence of mental illness in the United States, define and possess knowledge of mental illness and substance-related and addictive disorders, and determine what is involved with an interdisciplinary approach to care. This course will address the psychosocial needs of individuals with behavioral health issues and conclude which elements contribute to achieving the highest standard of care for such individuals. It also addresses substance abuse related to opioid use for pain management. 

This course offers an introduction to the Medicare program and the Centers for Medicare and Medicaid Services (CMS).

The purpose of this course is to improve customer service in health care.

This course discusses the care of individuals with dementia and is intended to meet the Center for Medicare and Medicaid Services (CMS) requirements for dementia training. Topics covered include communication, behavior management, abuse prevention, and dementia. All staff working in the long-term care setting will increase their knowledge and skills in caring for people diagnosed with Alzheimer’s disease and other types of dementia.

This course provides an overview of patient billing and collection. The course is written for billing managers and customer service/intake employees.

In this course you will discover the needed techniques to provide excellent customer service and how to monitor your service.

As sales professionals, we deal with different types of customer behavior styles. To be successful in our career we must recognize these behavior styles and know how to adjust our selling style to win the relationship and the sale. This course will go over the four DISC behavior styles so that you can better identify them and become more successful at presenting to the needs of the prospect. Continuing Education: VGM Education is authorized by IACET to offer 0.1 CEUs for this program.

Essentially Women and VGM Education provide a bundle of courses that include education on the diseases and conditions post-mastectomy customers face, the organ systems typically affected, and home medical equipment used.

This course explains how to bill Medicare fee-for-service (FFS) for all types of pressure-reducing support surfaces and provide the documentation necessary to submit a clean claim. Before taking this course, you should complete the courses: BILL100 – Introduction to CMS and Medicare, BILL105 – Frequently Ordered DME, and BILL106 – Advance Beneficiary Notice (ABN).

The health care administrator will increase their knowledge of corporate compliance and their responsibility to report fraud, waste, and abuse. In health care facilities, all employees are expected to follow certain standards of behavior. These standards should influence the way patient care, daily business, interaction with others, and everyday decisions are accomplished. This course includes information to assist the administrator in developing the facility’s compliance program.The National Continuing Education Review Service (NCERS) of the National Association of Long Term Care Administrator Boards (NAB) has approved the above named program for continuing education credit.

LGBTQ individuals have faced many challenges that have kept them in the closet or forced them back into the closet because of discrimination and bullying from friends and family, health care workers, and the general public. This self-study will help health care staff understand LGBTQ terminology and ways to provide compassionate, LGBTQ-informed care.

This course is intended for all employees in the long-term care setting. You will learn what is social media, what privacy rights residents have related to social media, and types of possible criminal abuse via social media. You will study what the August 5, 2016 Centers for Medicare and Medicaid Services (CMS) memo mandated that nursing homes do in regards to social media. In June 2016, the American Health Care Association/National Center for Assisted Living (AHCA/NCAL) gave written guidance to members about what these policies may encompass, which will be discussed.

In this course intended for nursing and management staff in the long-term care setting you will learn what is social media, what privacy rights residents have related to social media, and types of possible criminal abuse via social media. You will study what the August 5, 2016 Centers for Medicare and Medicaid Services (CMS) memo mandated that nursing homes do in regards to social media, including creating and implementing policies, training staff, and responding and reporting allegations of abuse. In June 2016, the American Health Care Association/National Center for Assisted Living (AHCA/NCAL) gave written guidance to members about what these policies may encompass, which will be discussed.

This course addresses the occupational hazards that can occur in a patient’s home setting and the measures that can be taken to prevent injury should hazards occur.

This course introduces the new home medical equipment staff member to TENS units. Because of the multitude of TENS units and accessories on the market, this course will cover TENS units in the broadest generic terms. For specific information related to a particular brand of TENS unit, please consult the manufacturers. This course also includes links to several TENS unit manufacturers.

This course introduces the new home medical equipment staff member to aerosol nebulizer systems. Because of the multitude of brands of nebulizers and other system components on the market, this course will cover the devices in the broadest generic terms. For specific information related to a particular brand of nebulizers and system components, please consult the manufacturers. This course also includes links to several manufacturers.

This course introduces the new home medical equipment staff member to oxygen concentrators. Because of the multitude of brands of oxygen concentrators and accessories on the market, this course will cover oxygen concentrators in the broadest generic terms. For specific information related to a particular brand of oxygen concentrator, please consult the manufacturers. 

This course introduces the new home medical equipment staff member to standard ambulatory aids (canes, crutches and walkers). Because of the multitude of brands of ambulatory aids and accessories on the market, this course will cover ambulatory aids in the broadest generic terms. For specific information related to a particular brand of ambulatory aid, please consult the vendors.

This course introduces the new home medical equipment staff members to hospital beds.

This course introduces the new home medical equipment staff member to pulse oximeters

This course defines customer service, who the customer is, how to deal with customers effectively and proper telephone techniques.

This course introduces the new home medical equipment staff member to enteral nutrition pumps. Because of the multitude of enteral nutrition pumps and accessories on the market, this course will cover enteral nutrition pumps in the broadest generic terms. For specific information related to a particular brand of enteral nutrition pump, please consult the manufacturers. 

This course introduces the new home medical equipment staff member to patient lift systems.

This course introduces the new home medical equipment staff member to medical trapeze systems.