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This course examines the power of a complaint, how it affects your business reputation, and provides strategies for solving the problem.

 In the sales role, asking the right questions is a great way to help you discover your prospect’s needs and what is important to them. This course will cover obstacles that sales representatives face in their sales presentations and help them ask strategic questions to increase their closing percentage.

This course outlines why you should understand your customer and your own strengths and weaknesses in order to form effective sales and marketing strategies.

To help you understand where the home medical equipment (HME) customers are and some of the issues that are important to them.

This course will help you sharpen your skills in sales account management. Topics range from information you should record in an account to sales presentation techniques.