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SELL004 - The HME Customer: Where and Why?$36.00To help you understand where the home medical equipment (HME) customers are and some of the issues that are important to them.
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SELL005 - Where are My Customers? An Overview of Selling Skills$23.00Your success in sales is determined by a set of certain skills. This course covers how to refine these skills through proper planning, prospecting and providing service after the sale.
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SAFE028 - OR Protocol and Aseptic Technique$42.00This course will review operating room protocols and aseptic technique.
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HR009 - Sexual Harassment Training for Managers$36.00This course discusses sexual harassment: how to identify it, its legal aspects, how to prevent it from happening in your organization, and how to conduct an equitable investigation.
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HR009 - 2 Hour Sexual Harassment Training for Managers$63.00This course discusses sexual harassment: how to identify it, its legal aspects, how to prevent it from happening in your organization, and how to conduct an equitable investigation.
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SAFE033 - Effective Workplace Violence Prevention Programs (0.1 IACET)$42.00For many years, health care and social service workers have faced a heightened risk of job‑related violence. Assaults and other violent incidents represent serious safety and health hazards within these industries. OSHA’s workplace violence prevention guidelines provide recommendations and best practices to help employers identify risks, implement preventive measures, and reduce the likelihood and severity of workplace violence incidents. (This course is intended for safety coordinators. Health care workers should complete SAFE015 - Preventing Workplace Violence instead.)
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SAFE008 - Overview of Ergonomics$36.00Ergonomics is the practice of designing work tasks, equipment, and work environments to fit the capabilities of the worker. This course provides an overview of ergonomic principles and common risk factors that health care and HME/DME providers should be aware of to help reduce physical strain and prevent work related musculoskeletal disorders.
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SAFE015 - Preventing Workplace Violence$23.00To enhance the participant’s awareness of workplace violence, risks, risk factors, and prevention strategies.
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SAFE007 - Toxicology and Exposure$23.00This course is a brief study of general toxicological principles to the extent that you may understand and guard against the toxic effects of the materials found in the workplace or job site.
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SAFE009 - Back Safety$42.00This course focuses on recognizing common back injury risk factors, understanding how work tasks contribute to strain, and identifying safer alternatives to manual lifting. Emphasis is placed on hazard recognition, use of equipment and assistance, proper task planning, and work practices that support back health and reduce injury risk.
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CUST005 - First Impressions: You Only Get One Shot$42.00You never get a second chance to make a first impression, whether it is in person, over the phone or via email. This course provides you the tools for handling those first impression opportunities.
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AGE002 - Communicating with Aging Populations$42.00While effective communication should be a focus of home medical equipment specialists with all ages of patients, special attention should be paid to working with older adults as an increase in age can bring about medical conditions that may require more patience and an adjustment in how one provides and receives medical information. This course includes tips on how to better facilitate communication with older adult populations.
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SAFE017 - Developing an Emergency Action Plan$36.00An emergency action plan (EAP) is a written document required by particular OSHA standards. The purpose of an EAP is to facilitate and organize employer and employee actions during workplace emergencies. If you are required to have an EAP, this course will guide you through the development of an EAP. Note: This training is intended for safety coordinators and others who may assist in developing an EAP.
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INF003 - Health Care Workers and Bloodborne Pathogens$42.00Health care personnel will increase their understanding of the safeguards used to protect themselves and others against the health hazards which can result from exposure to blood and certain body fluids containing bloodborne pathogens.
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DMGT033 - Death and Dying$36.00One of the realities of working in health care is that patient deaths occur. Health care professionals are in a distinct position to provide end-of-life care to patients while also supporting their families during this time. Responsibilities of health care providers may include delivering personal care, offering support, and ensuring comfort for individuals under their care. Dying is a personal journey experienced uniquely by each individual. How people cope during this stage of life is largely influenced by their past experiences with death, as well as their cultural attitudes and beliefs. This course provides learners with the knowledge and skills needed to oversee and support the delivery of high-quality end-of-life care, while guiding teams in meeting the needs of patients, families, and caregivers.
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SAFE003 - Hazard Communication$42.00This online course outlines the OSHA guidelines and requirements for using Safety Data Sheets and the responsibilities for employee safety.
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HR024TX - Texas Human Trafficking$42.00By taking this course, you will learn to identify human trafficking, understand the duties of mandatory reporters, and know to how to resource and support survivors. Continuing education: VGM Education is authorized by IACET to offer 0.2 CEUs for this program; 1.0 Category 1 CPE credits by the Board for Orthotist/Prosthetist Certification (BOC)
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SELL009 - The 60 Minutes Sales Manager Training Program$23.00This is a crash course for the sales manager that focuses on the key strategies you can use to monitor, track and manage your sales team.
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SAFE006a - Safety in the Workplace - Part 1$42.00In this first part of the series, we'll address the areas of responsibility for enforcing safety rules within your company; how to identify, analyze and control hazards within your facility; the types of inspections you should be conducting in your workplace; and the type of safety training your company should be offering to your employees.
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BUS014 - Credit Card Processing 101$36.00This course provides you with important information about how the credit card system works, some things to watch out for, and your responsibilities as a merchant.
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HR001 - Americans with Disabilities Act$36.00This course provides a general overview of the Americans with Disabilities Act of 1990 (ADA), the world's first comprehensive civil rights law for people with disabilities. This course will review Title I which covers ADA and employment: what types of businesses must comply, which job applicants and employees are protected, and the process for the accommodation of people with disabilities at work.
This course will also consider why the ADA was written, the importance of its intent, illustrate common myths, and present employer benefits of following the ADA law. This course is intended to give guidance to people working in the health care industry and is not intended as a substitute for legal advice.
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BILL118 - Understanding the Medicare Supplier Standards$42.00This course provides explanation of the current standards that a durable medical equipment, prosthetics, orthotics and supplies (DMEPOS) supplier must meet to receive and maintain a Medicare Supplier Number and to submit claims to and receive payment from Medicare.
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