Search results for: 'communication barriers'
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SAFE003 - Hazard Communication$42.00This online course outlines the OSHA guidelines and requirements for using Safety Data Sheets and the responsibilities for employee safety.
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AGE002 - Communicating with Aging Populations$42.00While effective communication should be a focus of home medical equipment specialists with all ages of patients, special attention should be paid to working with older adults as an increase in age can bring about medical conditions that may require more patience and an adjustment in how one provides and receives medical information. This course includes tips on how to better facilitate communication with older adult populations.
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COMP003 - Electronic Communications$23.00Electronic technology in the form of email and the Internet has transformed the workplace in more ways than anyone could have imagined 20 years ago. These technological advances, while beneficial, pose special problems for employers.
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HR023 - Addressing Individual and Systemic Issues$39.00In this course, learners will need to look not only at the systemic issues of racism in the health care industry, but also their own biases, prejudices, and influence on patients’ care. Becoming knowledgeable and more comfortable with often uncomfortable truths, acknowledging differences, and understanding the issues that both health care workers and patients face are steps in breaking down historical barriers and broadening one’s perspectives.
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SELL001 - Sales Account Management$23.00This course will help you sharpen your skills in sales account management. Topics range from information you should record in an account to sales presentation techniques.
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AGE015 - Aging and Perioperative Care$42.00Unique challenges can arise when performing perioperative care for older surgical patients. This course reviews the challenges of performing such care that all members of a patient’s health care team should be aware.
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COMP004 - Email and Voicemail Etiquette$23.00This course focuses on the appropriate use of two of the most powerful communication tools at our disposal today: email and voicemail.
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SAFE006b - Safety in the Workplace - Part 2$42.00This is the second of a two-part series of courses that discusses a wide range of issues related to workplace safety. In this second part, we’ll address procedures to report and investigate accidents and other emergencies; basic safety rules and standards your company should consider adopting; how to handle hazard communication, bloodborne pathogens, safe electrical procedures, and process safety management.
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CUST001 - Customer Service Strategies$42.00In this course you will discover the needed techniques to provide excellent customer service and how to monitor your service.
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OWC002 - Wound Care: Selecting Skin Cleansing Products$23.00This course reviews common types of skin cleansers, their formulation, ingredients, skin compatibility, pH, and related infection control issues.
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AGE003 - Aging and Ethnicity$42.00This course provides an overview of ethnogeriatrics which is the influence of ethnicity and culture on the health and well-being of older adults.
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HR002 - Developing a New Employee Orientation Program$23.00This course will cover how to effectively develop, deliver and evaluate a successful new employee orientation program. This course also includes a variety of useful checklists, activities and evaluation forms.
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BUS012 - Management and Leadership Techniques$23.00This course will help you more effectively manage your business and understand the various management styles.
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SAFE032 - OSHA Workplace Safety Training (0.1 IACET)$42.00To identify ways to promote environmental safety in the health care setting. Every facility should be safe for their patients/residents and staff. This course will review some of the basic elements of environmental safety for long-term care facilities. Key points on the topics of fire safety, hazard communication, lockout/tagout, internal disaster preparedness, and water management are included. U.S. Occupational Safety and Health Administration (OSHA) is the federal agency responsible for oversight of employee safety. The guidelines in this course are based on OSHA regulations.
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AGE004 - Aging and Memory$42.00This course provides an overview of how aging affects memory.
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DMGT005f Overview of the Nervous System$36.00This course provides an overview of the nervous system including a discussion of the major diseases that can affect it.
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DMGT033 - Death and Dying$36.00This course provides you with information you can use when dealing with dying patients and their caregivers and family members.
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DMGT018 - Overview of Tuberculosis$42.00This course provides an overview of the disease, distinguishing between active and latent TB, and explaining how a person is tested for TB.
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CUST003 - Helping Individuals with Disabilities$42.00Whether you are working with a customer in a home medical equipment store or you are a health care provider working with a patient, this course provides you with an understanding of how to best help individuals with disabilities.
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