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Understanding financial statements provides insight into the financial health of a business, and guides leaders to make better decisions using that information. This course is geared toward new managers and leaders, providing the basics of reading and comprehending financial statements. Experienced managers will also benefit for review purposes.

There are no CEUs for this course. 

This course provides an overview of patient billing and collection. The course is written for billing managers and customer service/intake employees.

This course addresses the issues surrounding a home medical equipment company's warehouse. Of primary concern is the proper management of cleanliness, temperature and humidity, pests, security, inventory, equipment processing and employee safety.

This course will define sleep-disordered breathing and aspects of long-term management of the patient with this illness.

Learn to lead with intelligence, compassion, motivation and purpose through VGM Education’s Leadership Mastery Program. Designed for both new and seasoned leaders, this concise 12-module program offers strategies to bring out the best in you and your team. From balancing the books to connecting more consciously, you will acquire practical, essential skills to make an immediate, positive impact within your role and workplace. Titles include:

• Making Meetings Meaningful
• From Doer to Manager
• Crucial Conversations
• Employee Engagement
• Leading for Financial Fitness
• The Paragon Principles: Rethinking Your Professional Image
• Emotional Intelligence 101
• Mixing and Matching Working Styles
• Conducting Evaluations and Tracking KPIs
• Keys to Effective Communication
• Using Financial Statements as a Management Tool
• Smart Hiring

Significant discount is available to VGM Members! 
Call us prior to purchase for your discount code: 866-227-8171.

This course will instruct you on how to recognize stress and give you effective tips to cope with it and eliminate it.

In this course, you will learn powerful ways to stop stress even before it arrives. You will also learn effective ways of handling the stress that does occur in your life, through healthy, productive outlets.

This course provides information that can be used to establish assessment tools and care plans for patients who are at high risk for skin breakdown. This course was written by Mindy Owen, RN, CRRN, CCM, from information provided by MEDIQfst.

Ergonomics is the practice of designing work tasks, equipment, and work environments to fit the capabilities of the worker. This course provides an overview of ergonomic principles and common risk factors that health care and HME/DME providers should be aware of to help reduce physical strain and prevent work related musculoskeletal disorders.

Health care personnel will increase their understanding of the safeguards used to protect themselves and others against the health hazards which can result from exposure to blood and certain body fluids containing bloodborne pathogens.

Coronavirus (COVID-19) is a novel virus that causes respiratory disease in persons infected, which can range from mild symptoms such as a common cold to more severe diseases – even death. This course provides health care workers with both individual and workplace practices to help prevent the spread of transmission and ultimately keep patients, team members and the public safe.

This course focuses on recognizing common back injury risk factors, understanding how work tasks contribute to strain, and identifying safer alternatives to manual lifting. Emphasis is placed on hazard recognition, use of equipment and assistance, proper task planning, and work practices that support back health and reduce injury risk.

Current Good Manufacturing Practices (CGMP) are a set of regulations enforced by the FDA that apply to the manufacturing, filling, transfilling, cascading, etc., of medical gases (both compressed and cryogenic). In this course we will review the controls, testing, and records that must be adhered to in order to meet CGMP guidelines.

This course provides an overview of safety data sheets (commonly referred to as SDS and until 2012, MSDS).

This course covers the use, limitations, and regulatory requirements related to portable fire extinguishers and fixed fire extinguishing systems in the workplace from an employer’s perspective.

This course is designed to be taken in conjunction with:

• SAFE017 – Developing an Emergency Action Plan
• SAFE018 – Developing a Fire Prevention Plan

 Together, these courses provide a comprehensive emergency preparedness development program. You should complete SAFE017 and SAFE018 before taking this course.

Intended Audience: Location managers, billing managers, marketing/sales managers, regional managers, and other designated managers and supervisors. Use of the term supervisors will be used throughout this training as a generic term to include all in the intended audience.

Objectives

Upon completion of this course, the participant will be able to:
1. Identify ways to recognize evidence of employee alcohol and other drug abuse.
2. Identify how to document employee alcohol and other drug abuse problems.
3. Identify how to conduct appropriate investigations related to substance abuse.
4. Identify how to validate and confront employees with substance abuse problems.
5. Identify ways to effectuate the basic requirements for drug testing.

You never get a second chance to make a first impression, whether it is in person, over the phone or via email. This course provides you the tools for handling those first impression opportunities.

A common phrase in the workplace is that employees leave their manager, rather than the company. Therefore, a critical area of focus should be placed on how managers and their direct reports interact. If the manager can create an environment of good communication leading to trust, it stands to reason that employees will be more satisfied and stay with their employer longer. Learning basic elements of adapting and connecting with others will provide a solid foundation for interpersonal skills and improve all aspects of the manager/leader/employee dynamic.

There are no CEUs for this course. 

For many years, health care and social service workers have faced a heightened risk of job‑related violence. Assaults and other violent incidents represent serious safety and health hazards within these industries. OSHA’s workplace violence prevention guidelines provide recommendations and best practices to help employers identify risks, implement preventive measures, and reduce the likelihood and severity of workplace violence incidents. (This course is intended for safety coordinators. Health care workers should complete SAFE015 - Preventing Workplace Violence instead.)