Search results for: 'home health patient rights'

People who are consumers of health care have rights, including the right to receive quality care. Along with those rights come certain responsibilities. This course explains what those rights and responsibilities are as defined in 1997 by the Advisory Commission on Consumer Protection and Quality in the Health Care Industry.

This course introduces the new home medical equipment staff member to patient lift systems.

This course explains what home oxygen therapy is, the types of home oxygen therapy available today, and how the therapy can benefit the patient.

Health care workers in home care will learn the elements of effective communication, as well as techniques to implement within their workplace that will enhance their connections with colleagues and patients. Challenges to communication are addressed in this course as well as ways to best communicate with teammates and patients, and staff in other facilities or hospitals. Topics include considerations for personal preferences and identifiers, such as in persons with disabilities; cultural norms; inter- and intra-facility communication; and effective communication methods.

This course provides an overview of patient billing and collection. The course is written for billing managers and customer service/intake employees.

This course addresses the occupational hazards that can occur in a patient’s home setting and the measures that can be taken to prevent injury should hazards occur.

In this course, learners will need to look not only at the systemic issues of racism in the health care industry, but also their own biases, prejudices, and influence on patients’ care. Becoming knowledgeable and more comfortable with often uncomfortable truths, acknowledging differences, and understanding the issues that both health care workers and patients face are steps in breaking down historical barriers and broadening one’s perspectives.

This course covers basic home care equipment as a guide to the new HME employee.

This course covers basic home care equipment as a guide to the new HME employee.

This course introduces the new home medical equipment staff member to pulse oximeters

LGBTQ individuals have faced many challenges that have kept them in the closet or forced them back into the closet because of discrimination and bullying from friends and family, health care workers, and the general public. This self-study will help health care staff understand LGBTQ terminology and ways to provide compassionate, LGBTQ-informed care.

This course provides information about tuberculosis (TB) that all health care providers should be aware of. You should complete the course “DMGT018 - Overview of Tuberculosis” before completing this course./span>

Health care facilities strive to provide a positive, discrimination-free environment for employees. Sexual harassment is a form of sex discrimination, which is a violation of Title VII of the Civil Rights Act of 1964. Sexual harassment affects an individual’s employment, interferes with work performance, and creates an intimidating, hostile, or offensive work environment. This course will provide an overview of the issue of sexual harassment in the workplace, how it can be prevented, and the U.S. Equal Employment Opportunity Commission’s (EEOC) process for receiving and resolving complaints.

This course introduces the new home medical equipment staff members to hospital beds.

This course introduces the new home medical equipment staff member to medical trapeze systems.

This course introduces the new home medical equipment staff member to alternating pressure technology.

Whether you are working with a customer in a home medical equipment store or you are a health care provider working with a patient, this course provides you with an understanding of how to best help individuals with disabilities. 

This course is intended to apply your knowledge of HIPAA basics to the workplace. You should complete part one of this series (“HIP001 – Understanding HIPAA”) before taking this course.

While effective communication should be a focus of home medical equipment specialists with all ages of patients, special attention should be paid to working with older adults as an increase in age can bring about medical conditions that may require more patience and an adjustment in how one provides and receives medical information. This course includes tips on how to better facilitate communication with older adult populations.

Health care facilities strive to provide a positive, discrimination-free environment for employees. Sexual harassment is a form of sex discrimination, which is a violation of Title VII of the Civil Rights Act of 1964. Sexual harassment affects an individual’s employment, interferes with work performance, and creates an intimidating, hostile, or offensive work environment. This course will provide an overview of the issue of sexual harassment in the workplace, how it can be prevented, and the U.S. Equal Employment Opportunity Commission’s (EEOC) process for receiving and resolving complaints.

One of the realities of working in health care is that patient deaths occur. Health care professionals are in a distinct position to provide end-of-life care to patients while also supporting their families during this time. Responsibilities of health care providers may include delivering personal care, offering support, and ensuring comfort for individuals under their care. Dying is a personal journey experienced uniquely by each individual. How people cope during this stage of life is largely influenced by their past experiences with death, as well as their cultural attitudes and beliefs. This course provides learners with the knowledge and skills needed to oversee and support the delivery of high-quality end-of-life care, while guiding teams in meeting the needs of patients, families, and caregivers.

This course examines the health risks of being overweight, such as Type 2 diabetes, heart disease and stroke, cancer, sleep apnea, osteoarthritis, gallbladder disease, and fatty liver disease.

Health care personnel will increase their understanding of the safeguards used to protect themselves and others against the health hazards which can result from exposure to blood and certain body fluids containing bloodborne pathogens.

This course will explain the different methods of providing enteral nutrition and the conditions that may require their use. Also discussed will be appropriate care and steps for completing administration of feedings and medications.

This course provides a general overview of the Americans with Disabilities Act of 1990 (ADA), the world's first comprehensive civil rights law for people with disabilities. This course will review Title I which covers ADA and employment: what types of businesses must comply, which job applicants and employees are protected, and the process for the accommodation of people with disabilities at work.

This course will also consider why the ADA was written, the importance of its intent, illustrate common myths, and present employer benefits of following the ADA law. This course is intended to give guidance to people working in the health care industry and is not intended as a substitute for legal advice.