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This course reviews the effects of immobility on the human body.

Unique challenges can arise when performing perioperative care for older surgical patients. This course reviews the challenges of performing such care that all members of a patient’s health care team should be aware.

This course provides information about tuberculosis (TB) that all health care providers should be aware of. You should complete the course “DMGT018 - Overview of Tuberculosis” before completing this course./span>

This course explains how to bill Medicare for all types of hospital beds and accessories and what documentation is required.

Pediatric PAP mask fittings require sensitivity and compassion toward patients, encouragement of family support, and sometimes, imagination. In this course, sleep technicians, pediatric respiratory therapists, clinicians, and all others fitting pediatric patients will learn about diagnoses common in children requiring PAP masks, as well as the fundamentals for creating a comfortable, successful mask fitting.

This course explains how to bill Medicare fee-for-service (FFS) for all types of pressure-reducing support surfaces and provide the documentation necessary to submit a clean claim. Before taking this course, you should complete the courses: BILL100 – Introduction to CMS and Medicare, BILL105 – Frequently Ordered DME, and BILL106 – Advance Beneficiary Notice (ABN).

This course will help you become familiar with the process of billing Medicare for all types of urological supplies.

A common phrase in the workplace is that employees leave their manager, rather than the company. Therefore, a critical area of focus should be placed on how managers and their direct reports interact. If the manager can create an environment of good communication leading to trust, it stands to reason that employees will be more satisfied and stay with their employer longer. Learning basic elements of adapting and connecting with others will provide a solid foundation for interpersonal skills and improve all aspects of the manager/leader/employee dynamic.

There are no CEUs for this course. 

This course allows the student to meet accreditation competency requirements for instructing patients on the proper use of therapeutic shoes (often referred to as “diabetic shoes”). This course does NOT meet therapeutic shoe fitting certification required by some states. You should contact your state licensure board to determine if your state requires therapeutic shoe fitting certification. There are many different therapeutic shoes on the market today. This course reviews the standard items taught with all therapeutic shoes. Before completing this course, you should check your accreditation agency’s specific requirements for competency. No continuing education credit is offered for the completion of this course.

While effective communication should be a focus of home medical equipment specialists with all ages of patients, special attention should be paid to working with older adults as an increase in age can bring about medical conditions that may require more patience and an adjustment in how one provides and receives medical information. This course includes tips on how to better facilitate communication with older adult populations.

Intended Audience: Location managers, billing managers, marketing/sales managers, regional managers, and other designated managers and supervisors. Use of the term supervisors will be used throughout this training as a generic term to include all in the intended audience.

Objectives

Upon completion of this course, the participant will be able to:
1. Identify ways to recognize evidence of employee alcohol and other drug abuse.
2. Identify how to document employee alcohol and other drug abuse problems.
3. Identify how to conduct appropriate investigations related to substance abuse.
4. Identify how to validate and confront employees with substance abuse problems.
5. Identify ways to effectuate the basic requirements for drug testing.

Methamphetamine addiction has grown to epidemic proportions in the United States. Chemicals used to make meth include ephedrine, pseudoephedrine, and phenylpropanolamine which are found in many cough and cold products and are known as “scheduled listed chemical products” (or SLCPs). Recent federal legislation requires all “regulated sellers” of products containing these three products to self-certify with the Drug Enforcement Administration (DEA) before selling the products. While this course does not satisfy the DEA's self-certifying requirement, it does provide the information the DEA requires in order to self-certify.

Any place of work is susceptible to violence in the workplace. An active shooter is a person actively engaged in killing or attempting to kill people in a confined space or other populated areas. This course guides all employees so they can prepare to respond to an active shooter wherever they are. 

Your success in sales is determined by a set of certain skills. This course covers how to refine these skills through proper planning, prospecting and providing service after the sale.

This course will help you sharpen your skills in sales account management. Topics range from information you should record in an account to sales presentation techniques.