Search results for: 'the importance of effective communication'

Health care workers in home care will learn the elements of effective communication, as well as techniques to implement within their workplace that will enhance their connections with colleagues and patients. Challenges to communication are addressed in this course as well as ways to best communicate with teammates and patients, and staff in other facilities or hospitals. Topics include considerations for personal preferences and identifiers, such as in persons with disabilities; cultural norms; inter- and intra-facility communication; and effective communication methods.

This online course will help you understand the basics of communication.

This online course outlines the OSHA guidelines and requirements for using Safety Data Sheets and the responsibilities for employee safety.

This course will cover how to effectively develop, deliver and evaluate a successful new employee orientation program. This course also includes a variety of useful checklists, activities and evaluation forms.

In this course, you will learn about basic concepts of cultural diversity including values and worldview. You will also learn how cultural verbal and non-verbal communication differences affect your ability to care for patients.

This course will instruct you on how to recognize stress and give you effective tips to cope with it and eliminate it.

In HR019c, you will learn about age-specific competency as it relates to people from newborn to preschool, school-age children, adolescents, young adults, middle-aged adults, and older adults. You will learn that to provide proper care, the caregiver’s communication, and approach should be appropriate for the person’s age.

This is the second of a two-part series of courses that discusses a wide range of issues related to workplace safety. In this second part, we’ll address procedures to report and investigate accidents and other emergencies; basic safety rules and standards your company should consider adopting; how to handle hazard communication, bloodborne pathogens, safe electrical procedures, and process safety management.

A common phrase in the workplace is that employees leave their manager, rather than the company. Therefore, a critical area of focus should be placed on how managers and their direct reports interact. If the manager can create an environment of good communication leading to trust, it stands to reason that employees will be more satisfied and stay with their employer longer. Learning basic elements of adapting and connecting with others will provide a solid foundation for interpersonal skills and improve all aspects of the manager/leader/employee dynamic.

There are no CEUs for this course. 

In this course, you will learn powerful ways to stop stress even before it arrives. You will also learn effective ways of handling the stress that does occur in your life, through healthy, productive outlets.

Emotional intelligence is a skill that will allow you to be your best in any collaborative environment. Whether it’s in a workplace, a community group, or family, when we are observant of our feelings and the feelings of others, we can choose to react in ways that are beneficial to everyone involved, resulting in higher productivity, understanding, and mutual trust. This course in an introduction to emotional intelligence.

There are no CEUs for this course. 

This course discusses the topic of harassment in the workplace and speaks specifically about workplace bullying. You will learn what behaviors define bullying, the physical and mental effects of bullying, what to do if you are being bullied, and the ways bullying behaviors harm your company. Continuing education: This course does not offer any continuing education credits.

This course provides an introductory overview of OSHA.

This course provides a general overview of the Americans with Disabilities Act of 1990 (ADA), the world's first comprehensive civil rights law for people with disabilities. This course will review Title I which covers ADA and employment: what types of businesses must comply, which job applicants and employees are protected, and the process for the accommodation of people with disabilities at work.

This course will also consider why the ADA was written, the importance of its intent, illustrate common myths, and present employer benefits of following the ADA law. This course is intended to give guidance to people working in the health care industry and is not intended as a substitute for legal advice.

Description

Diversity and inclusion are two important components of improving equality and advancement in the workplace. One cannot fully prosper without the other. This course is designed to provide both health care workers and employers a deeper understanding on the topic, a review of applicable federal laws, and guidance on how to implement the concepts of diversity and inclusion in the workplace.

This course provides health care providers with an overview of infection control measures including standard precautions, transmission-based (isolation) precautions, handwashing, personal protective equipment, sterilization, and disinfection.

This course will assist you in developing a framework to structure an interview in a lawful manner.