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This course covers the topic of business ethics. Ethics is a challenging topic in the workplace because not every problem has a single correct solution. This course is intended to give you guidelines and get you thinking about ethical decisions in business.

This course provides the information you need to develop a Disaster Preparedness Plan for your HME business.

Este curso provee la información que necesita para desarrollar un plan de preparación ante emergencias para su negocio de HME.

This course provides an overview of HIPAA, including the reasons for the law, how it is enforced, how the law has changed over time and how HIPAA relates to the health care industry. You should complete this course before completing part two of this series (“HIP002 - Working with HIPAA”).

This course provides an introductory overview of OSHA.

This first part of the series focuses on recruiting the best people for your company.

This course is intended to apply your knowledge of HIPAA basics to the workplace. You should complete part one of this series (“HIP001 – Understanding HIPAA”) before taking this course.

Este curso es la segunda entrega de una serie de dos partes sobre la Ley de Responsabilidad y Transferibilidad de Seguros Médicos (HIPAA, por sus siglas en inglés). Está diseñado para aplicar sus conocimientos sobre los aspectos básicos de la HIPAA en el lugar de trabajo.

Este curso es la primera entrega de una serie de dos partes sobre la Ley de Responsabilidad y Transferibilidad de Seguros Médicos (HIPAA, por sus siglas en inglés). Este curso proporciona un resumen de la HIPAA, incluyendo las razones de la ley, cómo es aplicada, cómo la ley ha cambiado a lo largo del tiempo y cómo la HIPAA se relaciona a la industria del cuidado de la salud.

This course will provide an overview of federal employment law and the principles on which it is based.

This course provides a general overview of the Americans with Disabilities Act of 1990 (ADA), the world's first comprehensive civil rights law for people with disabilities. This course will review Title I which covers ADA and employment: what types of businesses must comply, which job applicants and employees are protected, and the process for the accommodation of people with disabilities at work.

This course will also consider why the ADA was written, the importance of its intent, illustrate common myths, and present employer benefits of following the ADA law. This course is intended to give guidance to people working in the health care industry and is not intended as a substitute for legal advice.

This course focuses on the resume screening process, filling an open position, and retaining your best employees.

This course will instruct you on how to recognize stress and give you effective tips to cope with it and eliminate it.

In this course, you will learn powerful ways to stop stress even before it arrives. You will also learn effective ways of handling the stress that does occur in your life, through healthy, productive outlets.

This course will cover how to effectively develop, deliver and evaluate a successful new employee orientation program. This course also includes a variety of useful checklists, activities and evaluation forms.

This course informs health care workers on how implicit biases are formed, their causes, and the harm they can create. Methods for recognizing and reducing implicit biases are provided. 

In HR019c, you will learn about age-specific competency as it relates to people from newborn to preschool, school-age children, adolescents, young adults, middle-aged adults, and older adults. You will learn that to provide proper care, the caregiver’s communication, and approach should be appropriate for the person’s age.

In this course, you will learn about basic concepts of cultural diversity including values and worldview. You will also learn how cultural verbal and non-verbal communication differences affect your ability to care for patients.

This is the second of a two-part series of courses that discusses a wide range of issues related to workplace safety. In this second part, we’ll address procedures to report and investigate accidents and other emergencies; basic safety rules and standards your company should consider adopting; how to handle hazard communication, bloodborne pathogens, safe electrical procedures, and process safety management.

In HR019b, you will learn how racial and cultural differences may affect health care needs and how care is delivered. You will also learn that religious beliefs are also common sources of conflict and misunderstanding in a health care setting. Religious and spiritual beliefs may also affect a person's needs relating to health care, death, and dying.

HR019aS es la primera parte de un curso de tres partes diseñado para ayudar a los proveedores del cuidado de la salud a mejorar su entendimiento sobre una gran variedad de culturas, religiones, creencias y prácticas espirituales, además del cuidado adecuado a la edad necesario para atender mejor las necesidades individuales de los pacientes dentro del sistema sanitario.

In this first part of the series, we'll address the areas of responsibility for enforcing safety rules within your company; how to identify, analyze and control hazards within your facility; the types of inspections you should be conducting in your workplace; and the type of safety training your company should be offering to your employees.

Health care workers in home care will learn the elements of effective communication, as well as techniques to implement within their workplace that will enhance their connections with colleagues and patients. Challenges to communication are addressed in this course as well as ways to best communicate with teammates and patients, and staff in other facilities or hospitals. Topics include considerations for personal preferences and identifiers, such as in persons with disabilities; cultural norms; inter- and intra-facility communication; and effective communication methods.

This course provides health care providers with an overview of infection control measures including standard precautions, transmission-based (isolation) precautions, handwashing, personal protective equipment, sterilization, and disinfection.

Esta es la segunda parte de un curso de dos partes que discute una amplia variedad de problemas relacionados a la seguridad en el lugar de trabajo. En esta segunda parte de la serie, nosotros abordaremos los procedimientos para reportar e investigar accidentes y otras emergencias; reglas básicas de seguridad y las normativas que su compañía debería considerar adoptar; cómo manejar la comunicación de riesgos, los patógenos transmitidos por la sangre y la gestión de seguridad de los procesos.