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This course examines the power of a complaint, how it affects your business reputation, and provides strategies for solving the problem.

This course is the first of a 3-part series that illustrates simple, inexpensive principles that will help you create a safe and comfortable computer workstation.

This course is the second of a 3-part series that illustrates simple, inexpensive principles that will help you create a safe and comfortable computer workstation.

This course is the third of a 3-part series that illustrates simple, inexpensive principles that will help you create a safe and comfortable computer workstation.

This course allows the student to meet accreditation competency requirements for instructing patients on the proper use of therapeutic shoes (often referred to as “diabetic shoes”). This course does NOT meet therapeutic shoe fitting certification required by some states. You should contact your state licensure board to determine if your state requires therapeutic shoe fitting certification. There are many different therapeutic shoes on the market today. This course reviews the standard items taught with all therapeutic shoes. Before completing this course, you should check your accreditation agency’s specific requirements for competency. No continuing education credit is offered for the completion of this course.

Este curso se enfoca en el uso apropiado de dos de las herramientas de comunicación más poderosas a nuestra disposición en la actualidad: el correo electrónico y los mensajes de voz.

Essentially Women and VGM Education offer a bundle of courses commonly required by various accreditation bodies to be completed by staff on an annual basis. Courses cover HIPAA requirements, proper precautions to take against bloodborne pathogens, preventing Medicare fraud, recognizing and ethically responding to workplace discrimination, and developing emergency action plans.

In HR019c, you will learn about age-specific competency as it relates to people from newborn to preschool, school-age children, adolescents, young adults, middle-aged adults, and older adults. You will learn that to provide proper care, the caregiver’s communication, and approach should be appropriate for the person’s age.

This is the first part of a three-part series exploring cultures, ethnicities, age-appropriate care, and historical issues that affect the present health care climate. ALL115a covers cultural competency in health care, ALL115b highlights age-specific considerations in health care, and ALL115c addresses past and current issues of the health care industry, such as racism and discrimination, and how to respond as an individual and facility.

Purpose: This is the final part of a three-part series exploring cultures, ethnicities, age-appropriate care, and historical issues that affect the present health care climate. ALL115a covers cultural competency in health care, ALL115b highlights age-specific considerations in health care, and ALL115c addresses past and current issues of the health care industry, such as racism and discrimination, and how to respond as an individual and facility.

In this course, learners will be encouraged to reflect on systemic issues in health care, as well as consider how personal assumptions can influence care. Becoming knowledgeable and more comfortable with often uncomfortable truths, acknowledging differences, and understanding the issues that both health care workers and patients/residents face are steps in breaking down historical barriers and broadening one’s perspectives.

Electronic technology in the form of email and the Internet has transformed the workplace in more ways than anyone could have imagined 20 years ago. These technological advances, while beneficial, pose special problems for employers.

This course is designed to introduce the beginning computer user to the distinctive intricacies of the Internet.

This course focuses on the appropriate use of two of the most powerful communication tools at our disposal today: email and voicemail.