Search results for: 'valuing people in work'

Health care professionals will learn how to identify and respond to conflict and disruptive behaviors among coworkers. Research on the negative consequences of conflict on staff morale and patient care are reviewed. Various strategies to deal with negative situations that are a part of every workplace are explained.

Whether you are working with a customer in a home medical equipment store or you are a health care provider working with a patient, this course provides you with an understanding of how to best help individuals with disabilities. 

The nursing assistant will enhance knowledge and understanding of Parkinson’s Disease and learn how to care for the person living with it.

This course will help you gain the knowledge and skills needed to successfully manage and supervise people working in a health care facility.

This course provides a general overview of the Americans with Disabilities Act of 1990 (ADA), the world's first comprehensive civil rights law for people with disabilities. This course will review Title I which covers ADA and employment: what types of businesses must comply, which job applicants and employees are protected, and the process for the accommodation of people with disabilities at work.

This course will also consider why the ADA was written, the importance of its intent, illustrate common myths, and present employer benefits of following the ADA law. This course is intended to give guidance to people working in the health care industry and is not intended as a substitute for legal advice.

The purpose of this course is to present social workers with a comprehensive understanding of ethical theories, principles, and the application of these principles to social work practice. This course also examines the detailed components of the National Association of Social Workers Code of Ethics (NASW).

This course discusses strategies you can use when working on healthcare teams.

This course discusses the use of home medical equipment (HME), the financial aspects of HME products and services and the regulatory agencies that govern the HME industry.

This course is intended to apply your knowledge of HIPAA basics to the workplace. You should complete part one of this series (“HIP001 – Understanding HIPAA”) before taking this course.

For most people, workplace stress is a given. But all stress isn’t created equal and maintaining focus, calm and confidence begin with self-awareness. This workshop will help you think about how stress shows up for you, identify concrete tools to help you maintain your best performance at work and communicate your needs and boundaries professionally. 

A common phrase in the workplace is that employees leave their manager, rather than the company. Therefore, a critical area of focus should be placed on how managers and their direct reports interact. If the manager can create an environment of good communication leading to trust, it stands to reason that employees will be more satisfied and stay with their employer longer. Learning basic elements of adapting and connecting with others will provide a solid foundation for interpersonal skills and improve all aspects of the manager/leader/employee dynamic.

There are no CEUs for this course. 

This course discusses the care of individuals with dementia and is intended to meet the Center for Medicare and Medicaid Services (CMS) requirements for dementia training. Topics covered include communication, behavior management, abuse prevention, and dementia. All staff working in the long-term care setting will increase their knowledge and skills in caring for people diagnosed with Alzheimer’s disease and other types of dementia.

Any place of work is susceptible to violence in the workplace. An active shooter is a person actively engaged in killing or attempting to keep people in a confined space or other populated areas. This course guides nurses to respond in an active shooter wherever they are, including a hospital, nursing home, outpatient clinic, or any other health care facility.

The information provided here includes an overview of communicating with people with dementia, including challenges and strategies for adapting communication to each person. 

The information provided here includes practical ideas for planning beneficial, person-centered activities for people with dementia.

The information provided here includes an overview of ethical principles and legal aspects surrounding autonomy, veracity, beneficence, and justice in caring for people with dementia. 

Nurses working with the elderly will review and update their skills for managing urinary incontinence.

To provide a framework of strategies to create successful organizations through positive, meaningful leadership.

The information provided here includes strategies to assist with activities of daily living, such as bathing, personal hygiene, and eating. Medications prescribed for people with dementia will be discussed as well as any potential side effects.

Any place of work is susceptible to violence in the workplace. An active shooter is a person actively engaged in killing or attempting to keep people in a confined space or other populated areas. This course guides all employees so they can prepare to respond to an active shooter wherever they are. 

This second part summarizes what health experts know about how people can prevent or reduce allergic reactions, how to treat these reactions, and what medical researchers are doing to help people who suffer from these allergies. You should complete RESP015a - Airborne Allergens - Part before taking this course.

This course provides you with important information about how the credit card system works, some things to watch out for and your responsibilities as a merchant.

The PLC program is designed to reduce disparity in training and professional knowledge among people who evaluate, install, and maintain modular platform lift systems to provide vertical access for people with physical challenges who cannot navigate stairs with or without the use of platform lifts. This program also assists those studying for the Certified Environmental Access Consultant (CEAC) certification exam and the CEAC Mastery Program.

This course is intended primarily for non-licensed health care personnel who provide direct care for people in home care programs. General guidelines are provided for administering or assisting with the administration of medications. This content reviews basic medication safety and the 6 Rights and three checks of medication administration. Learners will also become familiar with the various routes for medication administration.

This six-module Residential Accessible Bathroom Consultant (RABC) Program has been developed to educate the environmental access and home modifications professionals in accessible bathroom remodel design, construction, and alterations that safely resolve individual accessibility, bathing, toileting and personal hygiene needs. The program is designed to reduce the disparity in training and professional knowledge among people who evaluate, install, and maintain accessible bathroom remodels to provide residential access for people with physical challenges. This program also assists those studying for the Certified Environmental Access Consultant (CEAC) certification exam.