Search results for: 'PATIENTS RIGHTS AND RES'

People who are consumers of health care have rights, including the right to receive quality care. Along with those rights come certain responsibilities. This course explains what those rights and responsibilities are as defined in 1997 by the Advisory Commission on Consumer Protection and Quality in the Health Care Industry.

This course introduces the new home medical equipment staff member to patient lift systems.

To present health care professionals with a comprehensive understanding of advance directives. The medical community must know the various types of advance directives in order to assist patients with their legal right to make their own decisions concerning their care.

In this course, learners will need to look not only at the systemic issues of racism in the health care industry, but also their own biases, prejudices, and influence on patients’ care. Becoming knowledgeable and more comfortable with often uncomfortable truths, acknowledging differences, and understanding the issues that both health care workers and patients face are steps in breaking down historical barriers and broadening one’s perspectives.

This course provides an overview of patient billing and collection. The course is written for billing managers and customer service/intake employees.

Purpose: This is the final part of a three-part series exploring cultures, ethnicities, age-appropriate care, and historical issues that affect the present health care climate. ALL115a covers cultural competency in health care, ALL115b highlights age-specific considerations in health care, and ALL115c addresses past and current issues of the health care industry, such as racism and discrimination, and how to respond as an individual and facility.

In this course, learners will need to look not only at the systemic issues of racism in the industry, but also their own biases, prejudices, and influence on patients’/residents’ care. Becoming knowledgeable and more comfortable with often uncomfortable truths, acknowledging differences, and understanding the issues that both health care workers and patients/residents face are steps in breaking down historical barriers and broadening one’s perspectives.

The health care administrator will increase their knowledge of corporate compliance and their responsibility to report fraud, waste, and abuse. In health care facilities, all employees are expected to follow certain standards of behavior. These standards should influence the way patient care, daily business, interaction with others, and everyday decisions are accomplished. This course includes information to assist the administrator in developing the facility’s compliance program.The National Continuing Education Review Service (NCERS) of the National Association of Long Term Care Administrator Boards (NAB) has approved the above named program for continuing education credit.

This on-demand webinar reviews Tag K0921 as it relates to Patient Care-Related Electrical Equipment (PCREE) and testing requirements.

This course is free for IHCA/INCAL members. Contact IHCA for the discount code.

.5 CEUs will be awarded for this webinar.

 In the sales role, asking the right questions is a great way to help you discover your prospect’s needs and what is important to them. This course will cover obstacles that sales representatives face in their sales presentations and help them ask strategic questions to increase their closing percentage.

This course provides you with information you can use when dealing with dying patients and their caregivers and family members.

Unique challenges can arise when performing perioperative care for older surgical patients. This course reviews the challenges of performing such care that all members of a patient’s health care team should be aware.

VGM has developed a Policies and Procedures Manual that is specifically designed for compliance with the imposition of quality standards and accreditation requirements of the Medicare Prescription Drug, Improvement and Modernization Act of 2003 (MMA).

Sales tax applied where applicable.

This course is intended primarily for non-licensed health care personnel who provide direct care for people in home care programs. General guidelines are provided for administering or assisting with the administration of medications. This content reviews basic medication safety and the 6 Rights and three checks of medication administration. Learners will also become familiar with the various routes for medication administration.

Health care facilities strive to provide a positive, discrimination-free environment for employees. Sexual harassment is a form of sex discrimination, which is a violation of Title VII of the Civil Rights Act of 1964. Sexual harassment affects an individual’s employment, interferes with work performance, and creates an intimidating, hostile, or offensive work environment. This course will provide an overview of the issue of sexual harassment in the workplace, how it can be prevented, and the U.S. Equal Employment Opportunity Commission’s (EEOC) process for receiving and resolving complaints.

This course provides information that can be used to establish assessment tools and care plans for patients who are at high risk for skin breakdown. This course was written by Mindy Owen, RN, CRRN, CCM, from information provided by MEDIQfst.

This course introduces the new home medical equipment staff member to alternating pressure technology.

AHCA (Agency for Health Care Administration) licenses all DME's in the State of Florida. The AHCA regulations are very prescriptive and require specific actions and processes. Module F was created as a supplement for the VGM Policies and Procedures Manual and contains all of the policies organizations need to meet AHCA regulations.

This manual is currently available in English only.

**This is a supplement to the VGM Policies and Procedures Manual. It is only available to those who have purchased the VGM Policies and Procedures Manual.**

This course introduces the new home medical equipment staff member to pulse oximeters

This course is intended to apply your knowledge of HIPAA basics to the workplace. You should complete part one of this series (“HIP001 – Understanding HIPAA”) before taking this course.

Health care facilities strive to provide a positive, discrimination-free environment for employees. Sexual harassment is a form of sex discrimination, which is a violation of Title VII of the Civil Rights Act of 1964. Sexual harassment affects an individual’s employment, interferes with work performance, and creates an intimidating, hostile, or offensive work environment. This course will provide an overview of the issue of sexual harassment in the workplace, how it can be prevented, and the U.S. Equal Employment Opportunity Commission’s (EEOC) process for receiving and resolving complaints.

This course is intended for all employees in the long-term care setting. You will learn what is social media, what privacy rights residents have related to social media, and types of possible criminal abuse via social media. You will study what the August 5, 2016 Centers for Medicare and Medicaid Services (CMS) memo mandated that nursing homes do in regards to social media. In June 2016, the American Health Care Association/National Center for Assisted Living (AHCA/NCAL) gave written guidance to members about what these policies may encompass, which will be discussed.

This course will explain the different methods of providing enteral nutrition and the conditions that may require their use. Also discussed will be appropriate care and steps for completing administration of feedings and medications.

In this course intended for nursing and management staff in the long-term care setting you will learn what is social media, what privacy rights residents have related to social media, and types of possible criminal abuse via social media. You will study what the August 5, 2016 Centers for Medicare and Medicaid Services (CMS) memo mandated that nursing homes do in regards to social media, including creating and implementing policies, training staff, and responding and reporting allegations of abuse. In June 2016, the American Health Care Association/National Center for Assisted Living (AHCA/NCAL) gave written guidance to members about what these policies may encompass, which will be discussed.

This course reviews the relationship between aging and multiple sclerosis.

This course provides an overview of how aging affects memory.