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This course is based on the Short Course in Medical Terminology written by Dr. William J. Dyche, Professor of Anatomy, Des Moines University - Osteopathic Medical Center. Because these modules build on one another, it is highly recommended that you complete this series in order: Part 1, then Part 2, then Part 3.

This course discusses sexual harassment: how to identify it, its legal aspects, how to prevent it from happening in your organization, and how to conduct an equitable investigation. 

This course is based on the Short Course in Medical Terminology written by Dr. William J. Dyche, Professor of Anatomy, Des Moines University - Osteopathic Medical Center. Because these modules build on one another, it is highly recommended that you complete this series in order: Part 1, then Part 2, then Part 3.

This course is based on the Short Course in Medical Terminology written by Dr. William J. Dyche, Professor of Anatomy, Des Moines University - Osteopathic Medical Center. Because these modules build on one another, it is highly recommended that you complete this series in order: Part 1, then Part 2, then Part 3.

This course discusses what you can do if you become a victim of identity theft.

This course provides health care providers with an overview of infection control measures including standard precautions, transmission-based (isolation) precautions, handwashing, personal protective equipment, sterilization, and disinfection.

This course discusses sexual harassment: how to identify it, its legal aspects, how to prevent it from happening in your organization, and how to conduct an equitable investigation.

This course will provide an overview of federal employment law and the principles on which it is based.

This is the second of a two-part series of courses that discusses a wide range of issues related to workplace safety. In this second part, we’ll address procedures to report and investigate accidents and other emergencies; basic safety rules and standards your company should consider adopting; how to handle hazard communication, bloodborne pathogens, safe electrical procedures, and process safety management.

This course is the second of a 3-part series that illustrates simple, inexpensive principles that will help you create a safe and comfortable computer workstation.

This course focuses on the resume screening process, filling an open position, and retaining your best employees.

This course focuses on check forgery and credit card fraud.

This course will review the National Pressure Ulcer Advisory Panel (NPUAP) staging guidelines of pressure ulcers and the risk factors for developing a pressure ulcer. You should complete Part 1 of this series before starting this course, and you should complete this course before starting Part 3.

One of the realities of working in health care is that patient deaths occur. Health care professionals are in a distinct position to provide end-of-life care to patients while also supporting their families during this time. Responsibilities of health care providers may include delivering personal care, offering support, and ensuring comfort for individuals under their care. Dying is a personal journey experienced uniquely by each individual. How people cope during this stage of life is largely influenced by their past experiences with death, as well as their cultural attitudes and beliefs. This course provides learners with the knowledge and skills needed to oversee and support the delivery of high-quality end-of-life care, while guiding teams in meeting the needs of patients, families, and caregivers.

This course explains how to bill Medicare for manual wheelchairs and what documentation is required.

This course provides a general overview of the Americans with Disabilities Act of 1990 (ADA), the world's first comprehensive civil rights law for people with disabilities. This course will review Title I which covers ADA and employment: what types of businesses must comply, which job applicants and employees are protected, and the process for the accommodation of people with disabilities at work.

This course will also consider why the ADA was written, the importance of its intent, illustrate common myths, and present employer benefits of following the ADA law. This course is intended to give guidance to people working in the health care industry and is not intended as a substitute for legal advice.

Health care facilities strive to provide a positive, discrimination-free environment for employees. Sexual harassment is a form of sex discrimination, which is a violation of Title VII of the Civil Rights Act of 1964. Sexual harassment affects an individual’s employment, interferes with work performance, and creates an intimidating, hostile, or offensive work environment. This course will provide an overview of the issue of sexual harassment in the workplace, how it can be prevented, and the U.S. Equal Employment Opportunity Commission’s (EEOC) process for receiving and resolving complaints.

This course discusses the three steps common to any business planning process.

This course will help you sharpen your skills in sales account management. Topics range from information you should record in an account to sales presentation techniques.