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As sales professionals, we deal with different types of customer behavior styles. To be successful in our career we must recognize these behavior styles and know how to adjust our selling style to win the relationship and the sale. This course will go over the four DISC behavior styles so that you can better identify them and become more successful at presenting to the needs of the prospect. Continuing Education: VGM Education is authorized by IACET to offer 0.1 CEUs for this program.

This course introduces the new home medical equipment staff member to alternating pressure technology.

This course provides an overview of safety data sheets (commonly referred to as SDS and until 2012, MSDS).

This course provides health care providers with an overview of infection control measures including standard precautions, transmission-based (isolation) precautions, handwashing, personal protective equipment, sterilization, and disinfection.

This course will provide an overview of federal employment law and the principles on which it is based.

This online course outlines the OSHA guidelines and requirements for using Safety Data Sheets and the responsibilities for employee safety.

This course provides an overview of ICD-10-CM coding by focusing on the classification structures and the rationale behind the ICD-10 code system. Throughout this course, ICD-10-CM is shortened to ICD-10. You may find the long and short versions of the coding system used interchangeably; both terms are referring to the same coding system. This course is not intended to replace the need for in-depth training based on job functions and the knowledge of ICD-10 coding that is required to meet job requirements. This course is not intended to be a training curriculum for the purposes of becoming an ICD-10 coder.

Continuing Education: VGM Education is authorized by IACET to offer 0.1 CEUs for this program.

This course is a 2-part series of modules introducing you to Current Good Manufacturing Practices (CGMP), a set of regulations enforced by the Food and Drug Administration (FDA) that apply to the manufacturing, filling, transfilling, cascading, etc. of medical gases. This course covers the qualifications of employees and facilities, plus the proper calibration of equipment based on CGMP and looks at what takes place during the pre-fill inspection of various containers. The filling of these containers is also discussed where certain precautions and tests are conducted. 

This course is based on the Short Course in Medical Terminology written by Dr. William J. Dyche, Professor of Anatomy, Des Moines University - Osteopathic Medical Center. Because these modules build on one another, it is highly recommended that you complete this series in order: Part 1, then Part 2, then Part 3.

This course is based on the Short Course in Medical Terminology written by Dr. William J. Dyche, Professor of Anatomy, Des Moines University - Osteopathic Medical Center. Because these modules build on one another, it is highly recommended that you complete this series in order: Part 1, then Part 2, then Part 3.

This course is based on the Short Course in Medical Terminology written by Dr. William J. Dyche, Professor of Anatomy, Des Moines University - Osteopathic Medical Center. Because these modules build on one another, it is highly recommended that you complete this series in order: Part 1, then Part 2, then Part 3.

This course provides a guide for cleaning and disinfecting many home medical products as well as the principles behind a variety of cleaning and disinfection procedures.

This course discusses the three steps common to any business planning process.

This course discusses sexual harassment: how to identify it, its legal aspects, how to prevent it from happening in your organization, and how to conduct an equitable investigation. 

This course will help you sharpen your skills in sales account management. Topics range from information you should record in an account to sales presentation techniques.