HME

In this course, you will learn about basic concepts of cultural diversity including values and worldview. You will also learn how cultural verbal and non-verbal communication differences affect your ability to care for patients.

HR019aS es la primera parte de un curso de tres partes diseñado para ayudar a los proveedores del cuidado de la salud a mejorar su entendimiento sobre una gran variedad de culturas, religiones, creencias y prácticas espirituales, además del cuidado adecuado a la edad necesario para atender mejor las necesidades individuales de los pacientes dentro del sistema sanitario.

In HR019b, you will learn how racial and cultural differences may affect health care needs and how care is delivered. You will also learn that religious beliefs are also common sources of conflict and misunderstanding in a health care setting. Religious and spiritual beliefs may also affect a person's needs relating to health care, death, and dying.

In HR019c, you will learn about age-specific competency as it relates to people from newborn to preschool, school-age children, adolescents, young adults, middle-aged adults, and older adults. You will learn that to provide proper care, the caregiver’s communication, and approach should be appropriate for the person’s age.

This course discusses the topic of harassment in the workplace and speaks specifically about workplace bullying. You will learn what behaviors define bullying, the physical and mental effects of bullying, what to do if you are being bullied, and the ways bullying behaviors harm your company. Continuing education: This course does not offer any continuing education credits.

The purpose of this course is to understand the cultural importance of the individual and those directly affected, including family and friends, in dealing with illness and death. As the U.S. becomes more ethnically and racially diverse and culturally complex, there is a need for understanding how to work with individuals who have different values, health beliefs, and perspectives about health and wellness than your own or those you are familiar with.

Continuing Education: VGM Education is authorized by IACET to offer 0.1 CEUs for this program.

LGBTQ individuals have faced many challenges that have kept them in the closet or forced them back into the closet because of discrimination and bullying from friends and family, health care workers, and the general public. This self-study will help health care staff understand LGBTQ terminology and ways to provide compassionate, LGBTQ-informed care.

In this course, learners will need to look not only at the systemic issues of racism in the health care industry, but also their own biases, prejudices, and influence on patients’ care. Becoming knowledgeable and more comfortable with often uncomfortable truths, acknowledging differences, and understanding the issues that both health care workers and patients face are steps in breaking down historical barriers and broadening one’s perspectives.

By taking this course, you will learn to identify human trafficking, understand the duties of mandatory reporters, and know to how to resource and support survivors.

Health care workers in home care will learn the elements of effective communication, as well as techniques to implement within their workplace that will enhance their connections with colleagues and patients. Challenges to communication are addressed in this course as well as ways to best communicate with teammates and patients, and staff in other facilities or hospitals. Topics include considerations for personal preferences and identifiers, such as in persons with disabilities; cultural norms; inter- and intra-facility communication; and effective communication methods.

Intended Audience: Location managers, billing managers, marketing/sales managers, regional managers, and other designated managers and supervisors. Use of the term supervisors will be used throughout this training as a generic term to include all in the intended audience.

Objectives

Upon completion of this course, the participant will be able to:
1. Identify ways to recognize evidence of employee alcohol and other drug abuse.
2. Identify how to document employee alcohol and other drug abuse problems.
3. Identify how to conduct appropriate investigations related to substance abuse.
4. Identify how to validate and confront employees with substance abuse problems.
5. Identify ways to effectuate the basic requirements for drug testing.

This course provides an overview of health care workers’ roles in preventing needlesticks and other sharp object injuries, and what to do if such an event occurs. The lesson also illustrates how to implement a sharps injury prevention program.

Universal precautions and infection control policies must be strictly followed to prevent infectious diseases from being transmitted from one person to another by body fluids. The policies and procedures presented in this course meet with Centers for Disease Control and Prevention (CDC) and OSHA guidelines and HME industry best practices at the time of publication.

Este curso les proporciona a los proveedores de servicios del cuidado de la salud un resumen sobre las medidas de control de infecciones, incluyendo precauciones estándar, precauciones de transmisión (aislamiento), lavado de manos, equipamiento de protección personal, esterilización y desinfección.

This course provides information about how health care workers can minimize the risk of occupational exposure to bloodborne pathogens.

El personal del cuidado de la salud mejorará su entendimiento sobre las precauciones usadas para protegerse a sí mismos y a otros contra los peligros de la salud resultantes de la exposición a la sangre y ciertos fluidos corporales que contienen patógenos transmitidos por la sangre.

This course provides information about tuberculosis (TB) that all health care providers should be aware of. You should complete the course “DMGT018 - Overview of Tuberculosis” before completing this course./span>

Este curso provee información sobre la tuberculosis (TB) que todos los proveedores del cuidado de la salud deberían saber.

This course contains two articles: one comparing active and passive technologies in sharps safety and the other describing the role of an infection control practitioner (ICP) in managing pharmaceutical waste.

This course contains two articles: one that addresses equipment sterilization procedures and the other that discusses trends and issues in phlebotomy practice.

This course provides a guide for cleaning and disinfecting many home medical products as well as the principles behind a variety of cleaning and disinfection procedures.

Navigating through crucial conversations can be difficult and nerve-racking for both new and experienced leaders. When you lead a team of people, you’ll undoubtedly run into situations you need to address, and it is your responsibility as a leader to have crucial conversations with your staff to ensure both the individual and the team are moving in the right direction. This course will help you learn the secrets of turning difficult conversations into successful interactions.

There are no CEUs for this course. 

Maintaining a positive, dependable workforce requires dedication from both leaders and team members. Active engagement is key. This course gives leaders the chance to look at who among their team best represents the company and how to increase that commitment across the office, as well as what opportunities and tactics can encourage employees to buy in to a business’s future.

There are no CEUs for this course.

Emotional intelligence is a skill that will allow you to be your best in any collaborative environment. Whether it’s in a workplace, a community group, or family, when we are observant of our feelings and the feelings of others, we can choose to react in ways that are beneficial to everyone involved, resulting in higher productivity, understanding, and mutual trust. This course in an introduction to emotional intelligence.

There are no CEUs for this course. 

A common phrase in the workplace is that employees leave their manager, rather than the company. Therefore, a critical area of focus should be placed on how managers and their direct reports interact. If the manager can create an environment of good communication leading to trust, it stands to reason that employees will be more satisfied and stay with their employer longer. Learning basic elements of adapting and connecting with others will provide a solid foundation for interpersonal skills and improve all aspects of the manager/leader/employee dynamic.

There are no CEUs for this course.