Search results for: 'dealing with difficult'

This course will cover how to effectively develop, deliver and evaluate a successful new employee orientation program. This course also includes a variety of useful checklists, activities and evaluation forms.

This course provides you with information you can use when dealing with dying patients and their caregivers and family members.

This course defines customer service, who the customer is, how to deal with customers effectively and proper telephone techniques.

This course provides an overview of hepatitis C virus (HCV) infection, symptoms, testing, prevention, available treatments, and outcomes.

This course will provide an overview of federal employment law and the principles on which it is based.

Health care personnel will increase their understanding of the safeguards used to protect themselves and others against the health hazards which can result from exposure to blood and certain body fluids containing bloodborne pathogens.