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SELL003 - Handling Complaints$42.00This course examines the power of a complaint, how it affects your business reputation, and provides strategies for solving the problem.
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HR005 - Keys to Managing Your Stress$36.00In this course, you will learn powerful ways to stop stress even before it arrives. You will also learn effective ways of handling the stress that does occur in your life, through healthy, productive outlets.
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COMP004 - Email and Voicemail Etiquette$23.00This course focuses on the appropriate use of two of the most powerful communication tools at our disposal today: email and voicemail.
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SAFE007 - Toxicology and Exposure$23.00This course is a brief study of general toxicological principles to the extent that you may understand and guard against the toxic effects of the materials found in the workplace or job site.
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DMGT033 - Death and Dying$36.00One of the realities of working in health care is that patient deaths occur. Health care professionals are in a distinct position to provide end-of-life care to patients while also supporting their families during this time. Responsibilities of health care providers may include delivering personal care, offering support, and ensuring comfort for individuals under their care. Dying is a personal journey experienced uniquely by each individual. How people cope during this stage of life is largely influenced by their past experiences with death, as well as their cultural attitudes and beliefs. This course provides learners with the knowledge and skills needed to oversee and support the delivery of high-quality end-of-life care, while guiding teams in meeting the needs of patients, families, and caregivers.
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HR009 - Sexual Harassment Training for Managers$36.00This course discusses sexual harassment: how to identify it, its legal aspects, how to prevent it from happening in your organization, and how to conduct an equitable investigation.
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SAFE003 - Hazard Communication$42.00This online course outlines the OSHA guidelines and requirements for using Safety Data Sheets and the responsibilities for employee safety.
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SELL009 - The 60 Minutes Sales Manager Training Program$23.00This is a crash course for the sales manager that focuses on the key strategies you can use to monitor, track and manage your sales team.
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BUS012 - Management and Leadership Techniques$23.00This course will help you more effectively manage your business and understand the various management styles.
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HR009 - 2 Hour Sexual Harassment Training for Managers$63.00This course discusses sexual harassment: how to identify it, its legal aspects, how to prevent it from happening in your organization, and how to conduct an equitable investigation.Â
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SAFE006a - Safety in the Workplace - Part 1$42.00In this first part of the series, we'll address the areas of responsibility for enforcing safety rules within your company; how to identify, analyze and control hazards within your facility; the types of inspections you should be conducting in your workplace; and the type of safety training your company should be offering to your employees.
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SAFE015 - Preventing Workplace Violence$23.00To enhance the participant’s awareness of workplace violence, risks, risk factors, and prevention strategies.
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BILL118 - Understanding the Medicare Supplier Standards$42.00This course provides explanation of the current standards that a durable medical equipment, prosthetics, orthotics and supplies (DMEPOS) supplier must meet to receive and maintain a Medicare Supplier Number and to submit claims to and receive payment from Medicare.
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