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You never get a second chance to make a first impression, whether it is in person, over the phone or via email. This course provides you the tools for handling those first impression opportunities.

AHCA (Agency for Health Care Administration) licenses all DME's in the State of Florida. The AHCA regulations are very prescriptive and require specific actions and processes. Module F was created as a supplement for the VGM Policies and Procedures Manual and contains all of the policies organizations need to meet AHCA regulations.

This manual is currently available in English only.

**This is a supplement to the VGM Policies and Procedures Manual. It is only available to those who have purchased the VGM Policies and Procedures Manual.**

In this course, learners will need to look not only at the systemic issues of racism in the health care industry, but also their own biases, prejudices, and influence on patients’ care. Becoming knowledgeable and more comfortable with often uncomfortable truths, acknowledging differences, and understanding the issues that both health care workers and patients face are steps in breaking down historical barriers and broadening one’s perspectives.

C.E.A.C. and C.E.A.C. Mastery Renewal intended for those who have participated in C.E.A.C 211- Certified Environmental Access Consultant (C.E.A.C.) Program and have not yet renewed their 2020-2023 certifications. This purchase consists of the Home Safety Assessment Consultant (HSAC) course that is a requirement for renewal of your certification and a renewal contact verification form. Your updated certificate for the C.E.A.C. or C.E.A.C. Mastery will be issued only after the contact verification form and the HSAC is completed. The certification will be renewed with a two-year time period. 

The renewal fee is valid for two years from purchase date and is non-refundable. Failure to renew in the two-year timeframe will result in cancelation.  If you have any questions about the renewal process or which renewal purchase is right for you, please do not hesitate to contact VGM Live at Home at 877-404-2442. 

This course is designed to provide you with awareness of basic first aid principles and the importance of first aid training courses. This information is only a guide. It is not a substitute for training or professional medical assistance.

This online course will help you understand the basics of communication.

This course covers the use, limitations, and regulatory requirements related to portable fire extinguishers and fixed fire extinguishing systems in the workplace from an employer’s perspective.

This course is designed to be taken in conjunction with:

• SAFE017 – Developing an Emergency Action Plan
• SAFE018 – Developing a Fire Prevention Plan

 Together, these courses provide a comprehensive emergency preparedness development program. You should complete SAFE017 and SAFE018 before taking this course.