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This course explains how to bill Medicare for manual wheelchairs and what documentation is required.

This course defines customer service, who the customer is, how to deal with customers effectively, and proper telephone techniques.

This course explains how to bill Medicare for power wheelchairs and scooters (POVs), collectively referred to as power mobility devices (PMDs), and what documentation is required.

This is the second of a two-part series of courses that discusses a wide range of issues related to workplace safety. In this second part, we’ll address procedures to report and investigate accidents and other emergencies; basic safety rules and standards your company should consider adopting; how to handle hazard communication, bloodborne pathogens, safe electrical procedures, and process safety management.