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HR023 - Addressing Individual and Systemic Issues$39.00In this course, learners will need to look not only at the systemic issues of racism in the health care industry, but also their own biases, prejudices, and influence on patients’ care. Becoming knowledgeable and more comfortable with often uncomfortable truths, acknowledging differences, and understanding the issues that both health care workers and patients face are steps in breaking down historical barriers and broadening one’s perspectives.
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SELL001 - Sales Account Management$23.00This course will help you sharpen your skills in sales account management. Topics range from information you should record in an account to sales presentation techniques.
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AGE015 - Aging and Perioperative Care$42.00Unique challenges can arise when performing perioperative care for older surgical patients. This course reviews the challenges of performing such care that all members of a patient’s health care team should be aware.
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CUST001 - Customer Service Strategies$42.00In this course you will discover the needed techniques to provide excellent customer service and how to monitor your service.
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OWC002 - Wound Care: Selecting Skin Cleansing Products$23.00This course reviews common types of skin cleansers, their formulation, ingredients, skin compatibility, pH, and related infection control issues.
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