Search results for: 'Managing Stress in the Workplace'

In this course, you will learn powerful ways to stop stress even before it arrives. You will also learn effective ways of handling the stress that does occur in your life, through healthy, productive outlets.

This course will instruct you on how to recognize stress and give you effective tips to cope with it and eliminate it.

Description

Diversity and inclusion are two important components of improving equality and advancement in the workplace. One cannot fully prosper without the other. This course is designed to provide both health care workers and employers a deeper understanding on the topic, a review of applicable federal laws, and guidance on how to implement the concepts of diversity and inclusion in the workplace.

This is the second of a two-part series of courses that discusses a wide range of issues related to workplace safety. In this second part, we’ll address procedures to report and investigate accidents and other emergencies; basic safety rules and standards your company should consider adopting; how to handle hazard communication, bloodborne pathogens, safe electrical procedures, and process safety management.

In this first part of the series, we'll address the areas of responsibility for enforcing safety rules within your company; how to identify, analyze and control hazards within your facility; the types of inspections you should be conducting in your workplace; and the type of safety training your company should be offering to your employees.

Intended Audience: Location managers, billing managers, marketing/sales managers, regional managers, and other designated managers and supervisors. Use of the term supervisors will be used throughout this training as a generic term to include all in the intended audience.

Objectives

Upon completion of this course, the participant will be able to:
1. Identify ways to recognize evidence of employee alcohol and other drug abuse.
2. Identify how to document employee alcohol and other drug abuse problems.
3. Identify how to conduct appropriate investigations related to substance abuse.
4. Identify how to validate and confront employees with substance abuse problems.
5. Identify ways to effectuate the basic requirements for drug testing.

This course discusses the topic of harassment in the workplace and speaks specifically about workplace bullying. You will learn what behaviors define bullying, the physical and mental effects of bullying, what to do if you are being bullied, and the ways bullying behaviors harm your company. Continuing education: This course does not offer any continuing education credits.

To identify ways to promote environmental safety in the health care setting. Every facility should be safe for their patients/residents and staff. This course will review some of the basic elements of environmental safety for long-term care facilities. Key points on the topics of fire safety, hazard communication, lockout/tagout, internal disaster preparedness, and water management are included. U.S. Occupational Safety and Health Administration (OSHA) is the federal agency responsible for oversight of employee safety. The guidelines in this course are based on OSHA regulations.

To enhance the participant’s awareness of workplace violence, risks, risk factors, and prevention strategies.

For many years, health care and social service workers have faced a significant risk of job-related violence. Assaults represent a serious safety and health hazard within these industries. OSHA’s violence prevention guidelines provide the agency’s recommendations for reducing workplace violence. 

Health care facilities strive to provide a positive, discrimination-free environment for employees. Sexual harassment is a form of sex discrimination, which is a violation of Title VII of the Civil Rights Act of 1964. Sexual harassment affects an individual’s employment, interferes with work performance, and creates an intimidating, hostile, or offensive work environment. This course will provide an overview of the issue of sexual harassment in the workplace, how it can be prevented, and the U.S. Equal Employment Opportunity Commission’s (EEOC) process for receiving and resolving complaints.

Health care facilities strive to provide a positive, discrimination-free environment for employees. Sexual harassment is a form of sex discrimination, which is a violation of Title VII of the Civil Rights Act of 1964. Sexual harassment affects an individual’s employment, interferes with work performance, and creates an intimidating, hostile, or offensive work environment. This course will provide an overview of the issue of sexual harassment in the workplace, how it can be prevented, and the U.S. Equal Employment Opportunity Commission’s (EEOC) process for receiving and resolving complaints.

This course will help you more effectively manage your business and understand the various management styles.

A common phrase in the workplace is that employees leave their manager, rather than the company. Therefore, a critical area of focus should be placed on how managers and their direct reports interact. If the manager can create an environment of good communication leading to trust, it stands to reason that employees will be more satisfied and stay with their employer longer. Learning basic elements of adapting and connecting with others will provide a solid foundation for interpersonal skills and improve all aspects of the manager/leader/employee dynamic.

There are no CEUs for this course. 

This course is written for those serving in the required position of the privacy officer. It provides an overview of the job requirements as determined by the Health Insurance Portability and Accountability Act of 1996 (HIPAA).

This course will help you sharpen your skills in sales account management. Topics range from information you should record in an account to sales presentation techniques.