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This course explains how to bill Medicare for power wheelchairs and scooters (POVs), collectively referred to as power mobility devices (PMDs), and what documentation is required.

Health care workers in home care will learn the elements of effective communication, as well as techniques to implement within their workplace that will enhance their connections with colleagues and patients. Challenges to communication are addressed in this course as well as ways to best communicate with teammates and patients, and staff in other facilities or hospitals. Topics include considerations for personal preferences and identifiers, such as in persons with disabilities; cultural norms; inter- and intra-facility communication; and effective communication methods.

Health care workers will learn the elements of effective communication, as well as techniques to implement within their workplace that will enhance their connections with colleagues and residents. 

This course addresses TSA guidelines and provides you, the home medical equipment supplier, with information that you can in turn provide to your traveling customers.

The purpose of this course is to train the food handler on how to handle and prepare food safely to reduce the risk of foodborne illness.

This course is the recorded audio and slides presented by Heather Trumm and Ronda Buhrmester at the Heartland Conference 2019. Topics covered: definitions, reasons why therapeutic support is important, product explanations, and Medicare overview.

The nursing assistant will understand the importance of water for the health of older adults and develop skills to promote proper hydration in those under their care.

This course explains the importance of protecting your hearing, hands and feet. You should complete this course after completing Parts 1 and 2.

This course explains the importance of respiratory and head protection. You should complete this course after completing Part 1 and before completing Part 3.

To help you understand where the home medical equipment (HME) customers are and some of the issues that are important to them.

The nursing assistant is an important part in providing assistance to residents to enable them to function at the highest possible level. Restorative care programs are key in ensuring that residents are assessed and offered activities that benefit their well-being. This course will discuss safe transfers, mobility, and dining assistance.

 In the sales role, asking the right questions is a great way to help you discover your prospect’s needs and what is important to them. This course will cover obstacles that sales representatives face in their sales presentations and help them ask strategic questions to increase their closing percentage.

This course addresses the importance of applying industrial hygiene principles, developed by the Occupational Safety and Health Administration (OSHA), to make the workplace a safe environment for all employees.

The nursing assistant will understand skills required to obtain accurate vital sign measurements and to communicate important clinical information to the care team.