Search results for: 'complaints'
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SELL003 - Handling Complaints$42.00This course examines the power of a complaint, how it affects your business reputation, and provides strategies for solving the problem.
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SAFE011 - Indoor Air Quality$23.00This course provides information about the types of health problems that indoor air contaminants can create, and recommendations that employers can implement to safeguard against those problems. Learning objectives: 1. List the primary sources of indoor air quality problems; 2. Identify the two types of building problems that cause employee complaints; 3. List the main indoor pollutants and sources; 4. Describe how to investigate office-related complaints; 5. Explain how OSHA conducts indoor air quality inspections; 6. Describe what an employer can do to prevent or alleviate indoor air quality problems. To successfully complete this course, you must attain a minimum score of 80% on the final exam and complete the course training survey. Continuing education: VGM Education is authorized by IACET to offer 0.1 CEUs for this program.
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HR008 - 2 Hour Sexual Harassment in the Workplace$63.00Health care facilities strive to provide a positive, discrimination-free environment for employees. Sexual harassment is a form of sex discrimination, which is a violation of Title VII of the Civil Rights Act of 1964. Sexual harassment affects an individual’s employment, interferes with work performance, and creates an intimidating, hostile, or offensive work environment. This course will provide an overview of the issue of sexual harassment in the workplace, how it can be prevented, and the U.S. Equal Employment Opportunity Commission’s (EEOC) process for receiving and resolving complaints.
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HR008 - Sexual Harassment in the Workplace$42.00Health care facilities strive to provide a positive, discrimination-free environment for employees. Sexual harassment is a form of sex discrimination, which is a violation of Title VII of the Civil Rights Act of 1964. Sexual harassment affects an individual’s employment, interferes with work performance, and creates an intimidating, hostile, or offensive work environment. This course will provide an overview of the issue of sexual harassment in the workplace, how it can be prevented, and the U.S. Equal Employment Opportunity Commission’s (EEOC) process for receiving and resolving complaints.
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Essentially Women Sales Bundle$79.00Essentially Women and VGM Education offer a bundle of courses that provide strategies to excel business through strengthening sales techniques and better serving customers.
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