Search results for: 'al relat'

Las instalaciones del cuidado de la salud deben proporcionar un entorno positivo y libre de discriminación para todos los empleados. Learn More

Todos en Estados Unidos tienen ciertos derechos que son garantizados por la ley. Las personas que son clientes del sector del cuidado de la salud también tienen derechos, incluyendo el derecho a recibir cuidado de buena calidad. Junto con esos derechos, existen ciertas responsabilidades como clientes en nuestro sistema del cuidado de la salud. Este curso explica cuáles son esos derechos y responsabilidades según como fue definido en 1997 por la Comisión Consultiva para la Protección y Calidad en la Industria del Cuidado de la Salud.

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Este curso informa a los trabajadores del cuidado de la salud cómo se forman prejuicios implícitos, sus causas y el daño que pueden crear. Además se proporcionan métodos para reconocer y reducir los prejuicios implícitos.

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La diversidad e inclusión son dos componentes muy importantes para mejorar la igualdad y el progreso en el lugar de trabajo. Uno no puede desarrollarse completamente sin el otro. Este curso está diseñado para proveerles tanto a los trabajadores como los empleadores del sector de la atención sanitaria un entendimiento más profundo sobre el tema, una revisión de las leyes federales aplicables y lineamientos relacionados a cómo implementar los conceptos de la diversidad e inclusión en el lugar de trabajo.

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In HR019c, you will learn about age-specific competency as it relates to people from newborn to preschool, school-age children, adolescents, young adults, middle-aged adults, and older adults. You will learn that to provide proper care, the caregiver’s communication, and approach should be appropriate for the person’s age.

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In HR019b, you will learn how racial and cultural differences may affect health care needs and how care is delivered. You will also learn that religious beliefs are also common sources of conflict and misunderstanding in a health care setting. Religious and spiritual beliefs may also affect a person's needs relating to health care, death, and dying.

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Intended Audience: Location managers, billing managers, marketing/sales managers, regional managers, and other designated managers and supervisors. Use of the term supervisors will be used throughout this training as a generic term to include all in the intended audience.

Objectives

Upon completion of this course, the participant will be able to:
1. Identify ways to recognize evidence of employee alcohol and other drug abuse.
2. Identify how to document employee alcohol and other drug abuse problems.
3. Identify how to conduct appropriate investigations related to substance abuse.
4. Identify how to validate and confront employees with substance abuse problems.
5. Identify ways to effectuate the basic requirements for drug testing.

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In this course, you will learn powerful ways to stop stress even before it arrives. You will also learn effective ways of handling the stress that does occur in your life, through healthy, productive outlets.

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Health care facilities strive to provide a positive, discrimination-free environment for employees. Sexual harassment is a form of sex discrimination, which is a violation of Title VII of the Civil Rights Act of 1964. Sexual harassment affects an individual’s employment, interferes with work performance, and creates an intimidating, hostile, or offensive work environment. This course will provide an overview of the issue of sexual harassment in the workplace, how it can be prevented, and the U.S. Equal Employment Opportunity Commission’s (EEOC) process for receiving and resolving complaints.

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Health care facilities strive to provide a positive, discrimination-free environment for employees. Sexual harassment is a form of sex discrimination, which is a violation of Title VII of the Civil Rights Act of 1964. Sexual harassment affects an individual’s employment, interferes with work performance, and creates an intimidating, hostile, or offensive work environment. This course will provide an overview of the issue of sexual harassment in the workplace, how it can be prevented, and the U.S. Equal Employment Opportunity Commission’s (EEOC) process for receiving and resolving complaints.

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