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Navigating through crucial conversations can be difficult and nerve-racking for both new and experienced leaders. When you lead a team of people, you’ll undoubtedly run into situations you need to address, and it is your responsibility as a leader to have crucial conversations with your staff to ensure both the individual and the team are moving in the right direction. This course will help you learn the secrets of turning difficult conversations into successful interactions.

There are no CEUs for this course. 

Learn to lead with intelligence, compassion, motivation and purpose through VGM Education’s Leadership Mastery Program. Designed for both new and seasoned leaders, this concise 12-module program offers strategies to bring out the best in you and your team. From balancing the books to connecting more consciously, you will acquire practical, essential skills to make an immediate, positive impact within your role and workplace. Titles include:

• Making Meetings Meaningful
• From Doer to Manager
• Crucial Conversations
• Employee Engagement
• Leading for Financial Fitness
• The Paragon Principles: Rethinking Your Professional Image
• Emotional Intelligence 101
• Mixing and Matching Working Styles
• Conducting Evaluations and Tracking KPIs
• Keys to Effective Communication
• Using Financial Statements as a Management Tool
• Smart Hiring

Significant discount is available to VGM Members! 
Call us prior to purchase for your discount code: 866-227-8171.

This course discusses sexual harassment: how to identify it, its legal aspects, how to prevent it from happening in your organization, and how to conduct an equitable investigation. 

This course introduces the new home medical equipment staff member to patient lift systems.

This course introduces the new home medical equipment staff member to medical trapeze systems.

This course introduces the new home medical equipment staff members to hospital beds.

This course introduces the new home medical equipment staff member to pulse oximeters

This course introduces the new home medical equipment staff member to alternating pressure technology.

Health care facilities strive to provide a positive, discrimination-free environment for employees. Sexual harassment is a form of sex discrimination, which is a violation of Title VII of the Civil Rights Act of 1964. Sexual harassment affects an individual’s employment, interferes with work performance, and creates an intimidating, hostile, or offensive work environment. This course will provide an overview of the issue of sexual harassment in the workplace, how it can be prevented, and the U.S. Equal Employment Opportunity Commission’s (EEOC) process for receiving and resolving complaints.