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Navigating through crucial conversations can be difficult and nerve-racking for both new and experienced leaders. When you lead a team of people, you’ll undoubtedly run into situations you need to address, and it is your responsibility as a leader to have crucial conversations with your staff to ensure both the individual and the team are moving in the right direction. This course will help you learn the secrets of turning difficult conversations into successful interactions.

There are no CEUs for this course. 

The purpose of this course is to offer guidance to health care professionals for providing immediate care patients/residents who may be endangered by an injury or sudden illness, such as falling, a heart event, difficulty breathing, or choking.