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Emotional intelligence is a skill that will allow you to be your best in any collaborative environment. Whether it’s in a workplace, a community group, or family, when we are observant of our feelings and the feelings of others, we can choose to react in ways that are beneficial to everyone involved, resulting in higher productivity, understanding, and mutual trust. This course in an introduction to emotional intelligence.

There are no CEUs for this course. 

This course focuses on the resume screening process, filling an open position, and retaining your best employees.

This is the second of a two-part series of courses that discusses a wide range of issues related to workplace safety. In this second part, we’ll address procedures to report and investigate accidents and other emergencies; basic safety rules and standards your company should consider adopting; how to handle hazard communication, bloodborne pathogens, safe electrical procedures, and process safety management.

This course provides a general overview of the Americans with Disabilities Act of 1990 (ADA), the world's first comprehensive civil rights law for people with disabilities. This course will review Title I which covers ADA and employment: what types of businesses must comply, which job applicants and employees are protected, and the process for the accommodation of people with disabilities at work.

This course will also consider why the ADA was written, the importance of its intent, illustrate common myths, and present employer benefits of following the ADA law. This course is intended to give guidance to people working in the health care industry and is not intended as a substitute for legal advice.

This course will assist you in developing a framework to structure an interview in a lawful manner.