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This first part of the series focuses on recruiting the best people for your company.

This is the second of a two-part series of courses that discusses a wide range of issues related to workplace safety. In this second part, we’ll address procedures to report and investigate accidents and other emergencies; basic safety rules and standards your company should consider adopting; how to handle hazard communication, bloodborne pathogens, safe electrical procedures, and process safety management.

In this first part of the series, we'll address the areas of responsibility for enforcing safety rules within your company; how to identify, analyze and control hazards within your facility; the types of inspections you should be conducting in your workplace; and the type of safety training your company should be offering to your employees.

This course focuses on the resume screening process, filling an open position, and retaining your best employees.

In HR019c, you will learn about age-specific competency as it relates to people from newborn to preschool, school-age children, adolescents, young adults, middle-aged adults, and older adults. You will learn that to provide proper care, the caregiver’s communication, and approach should be appropriate for the person’s age.

In this course, you will learn about basic concepts of cultural diversity including values and worldview. You will also learn how cultural verbal and non-verbal communication differences affect your ability to care for patients.

In HR019b, you will learn how racial and cultural differences may affect health care needs and how care is delivered. You will also learn that religious beliefs are also common sources of conflict and misunderstanding in a health care setting. Religious and spiritual beliefs may also affect a person's needs relating to health care, death, and dying.

This course is intended to apply your knowledge of HIPAA basics to the workplace. You should complete part one of this series (“HIP001 – Understanding HIPAA”) before taking this course.

This course provides an overview of HIPAA, including the reasons for the law, how it is enforced, how the law has changed over time and how HIPAA relates to the health care industry. You should complete this course before completing part two of this series (“HIP002 - Working with HIPAA”).

This course informs health care workers on how implicit biases are formed, their causes, and the harm they can create. Methods for recognizing and reducing implicit biases are provided. 

Health care workers in home care will learn the elements of effective communication, as well as techniques to implement within their workplace that will enhance their connections with colleagues and patients. Challenges to communication are addressed in this course as well as ways to best communicate with teammates and patients, and staff in other facilities or hospitals. Topics include considerations for personal preferences and identifiers, such as in persons with disabilities; cultural norms; inter- and intra-facility communication; and effective communication methods.

This online course outlines the OSHA guidelines and requirements for using Safety Data Sheets and the responsibilities for employee safety.