Search results for: 'Level 1'

This first part of the series focuses on recruiting the best people for your company.

In this first part of the series, we'll address the areas of responsibility for enforcing safety rules within your company; how to identify, analyze and control hazards within your facility; the types of inspections you should be conducting in your workplace; and the type of safety training your company should be offering to your employees.

In this course, you will learn about basic concepts of cultural diversity including values and worldview. You will also learn how cultural verbal and non-verbal communication differences affect your ability to care for patients.

This online course will help you understand the basics of communication.

This course informs health care workers on how implicit biases are formed, their causes, and the harm they can create. Methods for recognizing and reducing implicit biases are provided. 

Health care workers in home care will learn the elements of effective communication, as well as techniques to implement within their workplace that will enhance their connections with colleagues and patients. Challenges to communication are addressed in this course as well as ways to best communicate with teammates and patients, and staff in other facilities or hospitals. Topics include considerations for personal preferences and identifiers, such as in persons with disabilities; cultural norms; inter- and intra-facility communication; and effective communication methods.

This course provides a general overview of the Americans with Disabilities Act of 1990 (ADA), the world's first comprehensive civil rights law for people with disabilities. This course will review Title I which covers ADA and employment: what types of businesses must comply, which job applicants and employees are protected, and the process for the accommodation of people with disabilities at work.

This course will also consider why the ADA was written, the importance of its intent, illustrate common myths, and present employer benefits of following the ADA law. This course is intended to give guidance to people working in the health care industry and is not intended as a substitute for legal advice.