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La diversidad e inclusión son dos componentes muy importantes para mejorar la igualdad y el progreso en el lugar de trabajo. Uno no puede desarrollarse completamente sin el otro. Este curso está diseñado para proveerles tanto a los trabajadores como los empleadores del sector de la atención sanitaria un entendimiento más profundo sobre el tema, una revisión de las leyes federales aplicables y lineamientos relacionados a cómo implementar los conceptos de la diversidad e inclusión en el lugar de trabajo.

Intended Audience: Location managers, billing managers, marketing/sales managers, regional managers, and other designated managers and supervisors. Use of the term supervisors will be used throughout this training as a generic term to include all in the intended audience.

Objectives

Upon completion of this course, the participant will be able to:
1. Identify ways to recognize evidence of employee alcohol and other drug abuse.
2. Identify how to document employee alcohol and other drug abuse problems.
3. Identify how to conduct appropriate investigations related to substance abuse.
4. Identify how to validate and confront employees with substance abuse problems.
5. Identify ways to effectuate the basic requirements for drug testing.

People who are consumers of health care have rights, including the right to receive quality care. Along with those rights come certain responsibilities. This course explains what those rights and responsibilities are as defined in 1997 by the Advisory Commission on Consumer Protection and Quality in the Health Care Industry.