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In this course, you will learn about basic concepts of cultural diversity including values and worldview. You will also learn how cultural verbal and non-verbal communication differences affect your ability to care for patients.

The purpose of this course is to understand the cultural importance of the individual and those directly affected, including family and friends, in dealing with illness and death. As the U.S. becomes more ethnically and racially diverse and culturally complex, there is a need for understanding how to work with individuals who have different values, health beliefs, and perspectives about health and wellness than your own or those you are familiar with.

Continuing Education: VGM Education is authorized by IACET to offer 0.1 CEUs for this program.

Whether you are working with a customer in a home medical equipment store or you are a health care provider working with a patient, this course provides you with an understanding of how to best help individuals with disabilities. 

This course contains two articles: one comparing active and passive technologies in sharps safety and the other describing the role of an infection control practitioner (ICP) in managing pharmaceutical waste.

This course provides a general overview of the Americans with Disabilities Act of 1990 (ADA), the world's first comprehensive civil rights law for people with disabilities. This course will review Title I which covers ADA and employment: what types of businesses must comply, which job applicants and employees are protected, and the process for the accommodation of people with disabilities at work.

This course will also consider why the ADA was written, the importance of its intent, illustrate common myths, and present employer benefits of following the ADA law. This course is intended to give guidance to people working in the health care industry and is not intended as a substitute for legal advice.