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Customer Service

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  1. CES005 - HME Sales and Service

    CES005 - HME Sales and Service

    $24.95

    This video course demonstrates phone techniques, how to take and qualify an order by phone, and how to cope with difficult customers.

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  2. CES006 - Customer Service Strategies

    CES006 - Customer Service Strategies

    $24.95

    In this video course you will discover the needed techniques to provide excellent customer service and how to monitor your service.

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  3. CES007 - Strategies for Handling Complaints

    CES007 - Strategies for Handling Complaints

    $24.95

    This video course provides your employees with the strategies they need for handling referral source and patient complaints.

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