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  1. CES001 - Accreditation for Retail Pharmacies

    CES001 - Accreditation for Retail Pharmacies

    $24.95

    This course contains three videos covering everything your staff needs to know to prepare for accreditation, including initial organization, on-site surveys and staff interviews. Note: This video series contains the same information that is included in the course "Accreditation of HME Services," with the addition of a special section on diabetic supplies.

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  2. CES002 - Accreditation for HME Services

    CES002 - Accreditation for HME Services

    $24.95

    This course contains two videos reviewing all components of a typical accreditation visit.

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  3. CES003 - Performance Improvement for DME/Pharmacy

    CES003 - Performance Improvement for DME/Pharmacy

    $24.95

    This course shows DME and pharmacy providers what is required and how to accomplish these requirements using real examples of interactions with surveyors and staff.

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  4. CES004 - Complying with CMS Quality Standards and Accreditation

    CES004 - Complying with CMS Quality Standards and Accreditation

    $24.95

    This video course offers solid information on complying with the Centers for Medicare and Medicaid (CMS) Quality Standards in order to attain accreditation status.

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  5. CES005 - HME Sales and Service

    CES005 - HME Sales and Service

    $24.95

    This video course demonstrates phone techniques, how to take and qualify an order by phone, and how to cope with difficult customers.

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  6. CES006 - Customer Service Strategies

    CES006 - Customer Service Strategies

    $24.95

    In this video course you will discover the needed techniques to provide excellent customer service and how to monitor your service.

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  7. CES007 - Strategies for Handling Complaints

    CES007 - Strategies for Handling Complaints

    $24.95

    This video course provides your employees with the strategies they need for handling referral source and patient complaints.

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  8. CES008 - Infection Control for HME

    CES008 - Infection Control for HME

    $24.95

    This video course covers the latest information on infection control procedures for accreditation purposes.

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  9. CES009 - Comprehensive Review of Issues in Homecare

    CES009 - Comprehensive Review of Issues in Homecare

    $24.95

    This video course helps you ensure that your visiting clinical staff is current with the entire range of home health infection control issues, and how they differ from institutional settings.

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  10. CES010 - The FDA and the HME Supplier

    CES010 - The FDA and the HME Supplier

    $24.95

    Be ready for unannounced FDA inspections. The critical importance of documentation, inspection notes, correcting apparent mistakes and escorting the inspector on the facility tour are demonstrated in this video course.

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  11. CES011 - HME Legal Issues: Federal and State Statutes, Safe Harbors and OIG

    CES011 - HME Legal Issues: Federal and State Statutes, Safe Harbors and OIG

    $24.95

    This video course explains the importance of adhering to the various federal and state legal statutes (including the Medicare/Medicaid Anti-kickback Statute, STARK laws, Anti-Solicitation Statute, Beneficiary Inducement Statute, and False Claims Act), Safe Harbors, and Office of Inspector General (OIG) anti-fraud guidances that apply to the HME industry.

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  12. CES012 - Domestic Violence

    CES012 - Domestic Violence

    $24.95

    This video course explains how to identify the signs indicating possible domestic violence, discusses proper treatment options for domestic violence victims, identifies referral services for victims of domestic violence, and addresses the responsibilities for health care workers suspecting their patients may be victims of domestic violence.

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  13. CES013 - Orientation to HME: How HME Works

    CES013 - Orientation to HME: How HME Works

    $24.95

    This video course is an excellent tool for the orientation of new HME employees, as well as for the education of those outside the world of HME. Topics covered include HME history, products and services, how clients gain access to HME services, the role of regulatory and licensing agencies and accrediting bodies.

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  14. CES014 - Emergency Preparedness for HME/Homecare

    CES014 - Emergency Preparedness for HME/Homecare

    $24.95

    This video course - when complementing your existing disaster policies - provides a comprehensive guide to ensuring the safety of your staff and patients when disaster strikes.

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  15. CES015 - Warehousing Magic for HME Suppliers

    CES015 - Warehousing Magic for HME Suppliers

    $24.95

    This video course demonstrates to warehouse managers and workers the most efficient means of organizing storage space, including the best way of storing specific HME products to insure accessibility and efficiency.

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  16. CES016 - HME Practices & Maintenance Basics

    CES016 - HME Practices & Maintenance Basics

    $24.95

    This course contains two videos: the first follows guidelines of the CDC, JCAHO and OSHA to reinforce the key points of safe employee practices in the HME services industry; the second video explains superior preventive maintenance of a wide variety of basic and complex medical and biomedical equipment as well as routine and between-patient care.

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  17. CES017 - Home & Mobility Safety

    CES017 - Home & Mobility Safety

    $24.95

    This course contains two videos: the first video provides an orderly, systematic approach to home assessment for mobility aid use. The second video provides a comprehensive review of the safety measures that health care providers must evaluate during a comprehensive home safety assessment.

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  18. CES018 - Ambulatory and Bath Aids

    CES018 - Ambulatory and Bath Aids

    $24.95

    This video course explains the selection of ambulatory aids, including canes and all types of walkers, as well as the safe use of these products and wheelchairs. The eight key points of bath safety are shown and discussed along with a wide variety of bath safety products.

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  19. CES019 - Reimbursement Techniques for Diabetic Supplies

    CES019 - Reimbursement Techniques for Diabetic Supplies

    $24.95

    With this comprehensive video course, you and your staff will learn about Medicare diabetic supply reimbursement and documentation.

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  20. CES020 - Concentrators and Cylinders - Part 1: In the Warehouse and On the Road

    CES020 - Concentrators and Cylinders - Part 1: In the Warehouse and On the Road

    $24.95

    This is the first of a 2-part series of video courses providing training for HME service technicians in the safe management of oxygen concentrators, conservers and cylinders. You should complete this course before completing Part 2 of this series.

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  21. CES021 - Concentrators and Cylinders - Part 2: In the Patients Home

    CES021 - Concentrators and Cylinders - Part 2: In the Patients Home

    $24.95

    This course covers the safe management of concentrators, conservers and cylinders in the patient's home. You should complete Part 1 of this series before completing this course.

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  22. CES022 - Liquid Oxygen - Part 1: In the Warehouse and On the Road

    CES022 - Liquid Oxygen - Part 1: In the Warehouse and On the Road

    $24.95

    This course covers the safe management of home liquid oxygen delivery systems in the warehouse and on the road. You should complete this course before completing Part 2 of this series.

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  23. CES023 - Liquid Oxygen - Part 2: In the Patients Home

    CES023 - Liquid Oxygen - Part 2: In the Patients Home

    $24.95

    This course covers the safe management of home liquid oxygen delivery systems in the patient's home. You should complete Part 1 of this series before completing this course.

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  24. CES024  Fundamentals of Adult Sleep Apnea Care

    CES024 Fundamentals of Adult Sleep Apnea Care

    $24.95

    Sleep disorders and the psychological implications facing people who suffer from them are presented in this video course.

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  25. CES025  Fundamentals of Home Asthma Care

    CES025 Fundamentals of Home Asthma Care

    $24.95

    This video course reviews the key triggers that cause asthma attacks, and the techniques to prevent those attacks.

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