CUST003 - Helping Individuals with Disabilities
Whether you are working with a customer in a home medical equipment store or you are a health care provider working with a patient, this course provides you with an understanding of how to best help individuals with disabilities.
Whether you are working with a customer in a home medical equipment store or you are a health care provider working with a patient, this course provides you with an understanding of how to best help individuals with disabilities.
Learning objectives:
- List examples of person-first language.
- Compare assistive technology devices.
- Identify ways to incorporate etiquette when it comes to helping individuals with disabilities.
- Explain what questions are appropriate in identifying a service animal.
- Identify ways to best communicate with a person with sensory overload.
- Discuss why presuming competence is always the best approach when working with individuals with disabilities.
- Compare types of Telecommunications Relay Services.
- Describe ways to create greater accessibility on company websites.
- Explain which businesses need to comply with the Americans with Disabilities Act (ADA) standards.
To successfully complete this course, you must attain a minimum score of 80% on the final exam and complete the course training survey.
Continuing education: 1.0 Business/Facility Management (B) PCEs by the American Board for Certification in Orthotics and Prosthetics (ABC); 1.0 Category II CPE credits by the Board for Orthotist/Prosthetist Certification (BOC); VGM Education is authorized by IACET to offer 0.1 CEUs for this program.
Language | English |
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