CUST003 - Helping Individuals with Disabilities

$42.00
SKU
012-CUST003

Whether you are working with a customer in a home medical equipment store or you are a health care provider working with a patient, this course provides you with an understanding of how to best help individuals with disabilities. 

Whether you are working with a customer in a home medical equipment store or you are a health care provider working with a patient, this course provides you with an understanding of how to best help individuals with disabilities. 


Learning objectives:

  1. List examples of person-first language.
  2. Compare assistive technology devices.
  3. Identify ways to incorporate etiquette when it comes to helping individuals with disabilities.
  4. Explain what questions are appropriate in identifying a service animal.
  5. Identify ways to best communicate with a person with sensory overload.
  6. Discuss why presuming competence is always the best approach when working with individuals with disabilities.
  7. Compare types of Telecommunications Relay Services.
  8. Describe ways to create greater accessibility on company websites.
  9. Explain which businesses need to comply with the Americans with Disabilities Act (ADA) standards.

                To successfully complete this course, you must attain a minimum score of 80% on the final exam and complete the course training survey.


                Continuing education: 1.0 Business/Facility Management (B) PCEs by the American Board for Certification in Orthotics and Prosthetics (ABC); 1.0 Category II CPE credits by the Board for Orthotist/Prosthetist Certification (BOC); VGM Education is authorized by IACET to offer 0.1 CEUs for this program.

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                Language English
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